Ford Fusion: Instrumentation, Message Center and Warning Chimes / Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing
DTC Chart: Instrument Panel Cluster (IPC)
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
DTC Chart - IPC
DTC
|
Description
|
Action
|
P0460:11
|
Fuel Level Sensor "A" Circuit: Circuit Short To Ground
|
For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
|
P0460:13
|
Fuel Level Sensor "A" Circuit: Circuit Open
|
For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
|
P1243:06
|
Second Fuel Pump Fault or Ground Fault: Algorithm Based Failure
|
GO to Pinpoint Test D
|
P1346:11
|
Fuel Level Sensor "B" Circuit: Circuit Short To Ground
|
GO to Pinpoint Test D
|
P1346:13
|
Fuel Level Sensor "B" Circuit: Circuit Open
|
GO to Pinpoint Test D
|
P137F:09
|
Steering Wheel Left Switch Pack: Component Failure
|
GO to Pinpoint Test AG
|
P1534:01
|
Restraint Deployment Indicator Circuit: General Electrical Failure
|
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test. Diagnose all RCM Diagnostic Trouble Codes (DTCs). REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
|
U0100:00
|
Lost Communication With ECM/PCM "A": No Sub Type Information
|
GO to Pinpoint Test BN
|
U0101:00
|
Lost Communication with TCM: No Sub Type Information
|
GO to Pinpoint Test BO
|
U0103:00
|
Lost Communication With Gear Shift Control Module A: No Sub Type Information
|
GO to Pinpoint Test BP
|
U0104:00
|
Lost Communication With Cruise Control Module: No Sub Type Information
|
GO to Pinpoint Test BQ
|
U0121:00
|
Lost Communication With Anti-Lock Brake System (ABS) Control Module: No Sub Type Information
|
GO to Pinpoint Test BR
|
U0122:00
|
Lost Communication With Vehicle Dynamics Control Module: No Sub Type Information
|
GO to Pinpoint Test BS
|
U0131:00
|
Lost Communication With Power Steering Control Module: No Sub Type Information
|
GO to Pinpoint Test BT
|
U0140:00
|
Lost Communication With Body Control Module: No Sub Type Information
|
GO to Pinpoint Test BU
|
U0140:81
|
Lost Communication With Body Control Module: Invalid Serial Data Received
|
GO to Pinpoint Test BU
|
U0146:00
|
Lost Communication With Gateway "A": No Sub Type Information
|
GO to Pinpoint Test BV
|
U0151:00
|
Lost Communication With Restraints Control Module: No Sub Type Information
|
GO to Pinpoint Test BW
|
U0154:00
|
Lost Communication With Restraints Control Module: No Sub Type Information
|
GO to Pinpoint Test BX
|
U0159:00
|
Lost Communication With Parking Assist Control Module "A": No Sub Type Information
|
GO to Pinpoint Test BY
|
U0184:00
|
Lost Communication With Radio: No Sub Type Information
|
GO to Pinpoint Test BZ
|
U0199:00
|
Lost Communication With "Door Control Module A": No Sub Type Information
|
GO to Pinpoint Test CA
|
U019E:00
|
Lost Communication With Transmission Range Control Module: No Sub Type Information
|
GO to Pinpoint Test CB
|
U0212:00
|
Lost Communication With Steering Column Control Module: No Sub Type Information
|
GO to Pinpoint Test CC
|
U0232:00
|
Lost Communication With Side Obstacle Detection Control Module - Left: No Sub Type Information
|
GO to Pinpoint Test CD
|
U0233:00
|
Lost Communication With Side Obstacle Detection Control Module - Right: No Sub Type Information
|
GO to Pinpoint Test CD
|
U023A:00
|
Lost Communication With Image Processing Module A: No Sub Type Information
|
GO to Pinpoint Test CE
|
U0241:00
|
Lost Communication With Headlamp Control Module "A": No Sub Type Information
|
GO to Pinpoint Test CF
|
U0401:00
|
Invalid Data Received from ECM/PCM A: No Sub Type Information
|
This DTC sets when the IPC receives invalid network data for the speedometer, temperature or odometer data from the PCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM
and other modules on the network. REFER to the appropriate 303-14
section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM, DIAGNOSE the observable symptom.
|
U0401:68
|
Invalid Data Received from ECM/PCM A: Event Information
|
This DTC sets when the IPC receives invalid network data for the speedometer, temperature or odometer data from the PCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM
and other modules on the network. REFER to the appropriate 303-14
section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM, DIAGNOSE the observable symptom.
|
U0401:81
|
Invalid Data Received from ECM/PCM A: Invalid Serial Data Received
|
This DTC sets when the IPC receives invalid network data for the speedometer, temperature or odometer data from the PCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM
and other modules on the network. REFER to the appropriate 303-14
section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM, DIAGNOSE the observable symptom.
|
U0401:82
|
Invalid Data Received from ECM/PCM A: Alive/Sequence Counter Incorrect/Not Updated
|
GO to Pinpoint Test BN
|
U0401:86
|
Invalid Data Received from ECM/PCM A: Signal Invalid
|
This DTC sets when the IPC receives invalid network data for the odometer from the PCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM
and other modules on the network. REFER to the appropriate 303-14
section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM, DIAGNOSE the observable symptom.
|
U0405:56
|
Invalid Data Received From Cruise Control Module: Invalid/Incompatible Configuration
|
This DTC sets when the IPC
receives invalid network data for adaptive cruise control from the
Cruise Control Module (C-CM). CHECK the vehicle service history for
recent service actions related to this module. This DTC
sets due to incomplete or incorrect Programmable Module Installation
(PMI) procedures. If there have been recent service actions with this
module, REPEAT the Programmable Module Installation (PMI) procedure as
directed by the diagnostic scan tool. If there have been no recent
service actions, INSTALL a new module to correct the failure to retain
configuration data.
|
U0415:56
|
Invalid Data Received From Anti-Lock Brake
System (ABS) Control Module: Invalid/Incompatible Configuration
|
This DTC sets when the IPC
receives invalid network data for adaptive cruise control from the
Cruise Control Module (C-CM). CHECK the vehicle service history for
recent service actions related to this module. This DTC
sets due to incomplete or incorrect Programmable Module Installation
(PMI) procedures. If there have been recent service actions with this
module, REPEAT the Programmable Module Installation (PMI) procedure as
directed by the diagnostic scan tool. If there have been no recent
service actions, INSTALL a new module to correct the failure to retain
configuration data.
|
U0415:82
|
Invalid Data Received From Anti-Lock Brake
System (ABS) Control Module: Alive/Sequence Counter Incorrect/Not
Updated
|
This DTC sets when the IPC
fails to receive updated stability traction control data. CHECK the
vehicle service history for recent service actions related to this
module. This DTC
sets due to incomplete or incorrect Programmable Module Installation
(PMI) procedures. If there have been recent service actions with this
module, REPEAT the Programmable Module Installation (PMI) procedure as
directed by the diagnostic scan tool. If there have been no recent
service actions, INSTALL a new module to correct the failure to retain
configuration data.
|
U0420:82
|
Invalid Data Received From Power Steering
Control Module: Alive/Sequence Counter Incorrect/Not Updated
|
This DTC sets when the IPC
fails to receive updated power steering data. CHECK the vehicle service
history for recent service actions related to this module. This DTC
sets due to incomplete or incorrect Programmable Module Installation
(PMI) procedures. If there have been recent service actions with this
module, REPEAT the Programmable Module Installation (PMI) procedure as
directed by the diagnostic scan tool. If there have been no recent
service actions, INSTALL a new module to correct the failure to retain
configuration data.
|
U0422:00
|
Invalid Data Received From Body Control Module: No Sub Type Information
|
This DTC sets when the IPC receives invalid network TPMS data from the BCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the BCM and other modules on the network. REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing). If no Diagnostic Trouble Codes (DTCs) are present in the BCM, DIAGNOSE the observable symptom.
|
U0424:00
|
Invalid Data Received From HVAC Control Module: No Sub Type Information
|
This DTC sets when the IPC receives invalid network data for the outside air temperature display from the HVAC module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the HVAC, PCM and other modules on the network. REFER to: Climate Control System - Vehicles With: Dual Automatic Temperature Control (DATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
REFER to: Climate Control System - Vehicles With: Dual Automatic Temperature Control (DATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
Refer to the appropriate section in
Group 303 for the procedure.
If no Diagnostic Trouble Codes (DTCs) are present in the HVAC or PCM, DIAGNOSE the observable symptom.
|
U0424:81
|
Invalid Data Received From HVAC Control Module: Invalid Serial Data Received
|
This DTC sets when the IPC receives invalid network data for the outside air temperature display from the HVAC module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the HVAC, PCM and other modules on the network. REFER to: Climate Control System - Vehicles With: Dual Automatic Temperature Control (DATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
REFER to: Climate Control System - Vehicles With: Dual Automatic Temperature Control (DATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
Refer to the appropriate section in
Group 303 for the procedure.
If no Diagnostic Trouble Codes (DTCs) are present in the HVAC or PCM, DIAGNOSE the observable symptom.
|
U0424:82
|
Invalid Data Received From HVAC Control Module: Alive/Sequence Counter Incorrect/Not Updated
|
GO to Pinpoint Test CG
|
U0452:81
|
Invalid Data Received From Restraints Control Module: Invalid Serial Data Received
|
This DTC sets when the IPC receives invalid network data from the RCM due to incorrect Belt-Minder® configuration in the IPC. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the RCM and other modules on the network. REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing). If no Diagnostic Trouble Codes (DTCs) are present in the RCM , DIAGNOSE the observable symptom.
|
U046B:86
|
Invalid Data Received From Global Positioning System Module: Signal Invalid
|
This DTC sets when the IPC receives invalid network data from the GPSM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the GPSM
and other modules on the network. Refer to the appropriate section in
Group 415 for the procedure. If no Diagnostic Trouble Codes (DTCs) are
present in the GPSM, DIAGNOSE the observable symptom.
|
U0533:56
|
Invalid Data Received From Side Obstacle
Detection Control Module-Left: Invalid/Incompatible Configuration
|
This DTC sets when the IPC receives invalid network data from the SODL. CHECK the vehicle service history for recent service actions related to this module. This DTC
sets due to incomplete or incorrect Programmable Module Installation
(PMI) procedures. If there have been recent service actions with this
module, REPEAT the Programmable Module Installation (PMI) procedure as
directed by the diagnostic scan tool. If there have been no recent
service actions, INSTALL a new module to correct the failure to retain
configuration data.
|
U0533:82
|
Invalid Data Received From Side Obstacle
Detection Control Module-Left: Alive/Sequence Counter Incorrect/Not
Updated
|
GO to Pinpoint Test CD
|
U0534:56
|
Invalid Data Received From Side Obstacle
Detection Control Module-Right: Invalid/Incompatible Configuration
|
This DTC sets when the IPC receives invalid network data from the SODR. CHECK the vehicle service history for recent service actions related to this module. This DTC
sets due to incomplete or incorrect Programmable Module Installation
(PMI) procedures. If there have been recent service actions with this
module, REPEAT the Programmable Module Installation (PMI) procedure as
directed by the diagnostic scan tool. If there have been no recent
service actions, INSTALL a new module to correct the failure to retain
configuration data.
|
U0534:82
|
Invalid Data Received From Side Obstacle
Detection Control Module-Right: Alive/Sequence Counter Incorrect/Not
Updated
|
GO to Pinpoint Test CD
|
U0557:00
|
Invalid Data Received From Front Controls Interface Module "A": No Sub Type Information
|
GO to Pinpoint Test CG
|
U0557:81
|
Invalid Data Received From Front Controls Interface Module "A": Invalid Serial Data Received
|
This DTC sets when the IPC receives invalid outside air temperature data from the FCIM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the FCIM
and other modules on the network. REFER to the appropriate 415-00
section. If no Diagnostic Trouble Codes (DTCs) are present in the FCIM , DIAGNOSE the observable symptom.
|
U0557:82
|
Invalid Data Received From Front Controls
Interface Module "A": Alive/Sequence Counter Incorrect/Not Updated
|
This DTC sets when the IPC fails to receive updated outside air temperature data from the FCIM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the FCIM
and other modules on the network. REFER to the appropriate 415-00
section. If no Diagnostic Trouble Codes (DTCs) are present in the FCIM , DIAGNOSE the observable symptom.
|
U2100:00
|
Initial Configuration Not Complete: No Sub Type Information
|
CHECK the vehicle service history for recent service actions related to this module. This DTC
sets due to incomplete or incorrect Programmable Module Installation
(PMI) procedures. If there have been recent service actions with this
module, REPEAT the Programmable Module Installation (PMI) procedure as
directed by the diagnostic scan tool. REFER to: Module Configuration - System Operation and Component Description (418-01 Module Configuration, Description and Operation). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
|
U3000:41
|
Control Module: General Checksum Failure
|
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:41 is retrieved again,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
U3000:42
|
Control Module: General Memory Failure
|
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:42 is retrieved again,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
U3000:43
|
Control Module: Special Memory Failure
|
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:43 is retrieved again,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
U3000:44
|
Control Module: Data Memory Failure
|
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:44 is retrieved again,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
U3000:46
|
Control Module: Calibration/Parameter Memory Failure
|
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:46 is retrieved again,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
U3000:54
|
Control Module: Missing Calibration
|
CHECK the vehicle service history for recent service actions related to this module. This DTC
sets due to incomplete or incorrect Programmable Module Installation
(PMI) procedures. If there have been recent service actions with this
module, REPEAT the Programmable Module Installation (PMI) procedure as
directed by the diagnostic scan tool. REFER to: Module Configuration - System Operation and Component Description (418-01 Module Configuration, Description and Operation). If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
|
U3003:16
|
Battery Voltage: Circuit Voltage Below Threshold
|
GO to Pinpoint Test CH
|
U3003:17
|
Battery Voltage: Circuit Voltage Above Threshold
|
GO to Pinpoint Test CI
|
U300A:64
|
Ignition Switch: Signal Plausibility Failure
|
DTC U300A:64 sets in continuous memory when the IPC detects a messaged START input for 15 seconds or longer. Once the fault condition is detected, the IPC operates with limited functionality for 15 seconds then returns to full functionality. DTC U300A:64 sets in continuous memory when the IPC detects a messaged START input for 15 seconds or longer. Once the fault condition is detected, the IPC
operates with limited functionality for 15 seconds then returns to full
functionality. DIAGNOSE any ignition or starting system concerns. REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
|
DTC Chart: Body Control Module (BCM)
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
DTC Chart - BCM
DTC
|
Description
|
Action
|
B1048:01
|
Brake Fluid Level Switch: General Electrical Failure
|
GO to Pinpoint Test P
|
B1048:7B
|
Brake Fluid Level Switch: Low Fluid Level
|
GO to Pinpoint Test P
|
B10F1:14
|
Key In Switch: Circuit Short To Ground or Open
|
GO to Pinpoint Test BG
|
B1178:01
|
Boot/Trunk Ajar Switch: General Electrical Failure
|
For the door ajar warning indicator, GO to Pinpoint Test R For the door ajar RTT warning indicator, GO to Pinpoint Test AP
|
All other DTCs
|
-
|
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
DTC Chart: Powertrain Control Module (PCM)
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
DTC Chart - PCM
DTC
|
Description
|
Action
|
P0461
|
Fuel Level Sensor "A" Circuit Range/Performance
|
For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
|
P0462
|
Fuel Level Sensor "A" Circuit Low
|
For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
|
P0463
|
Fuel Level Sensor "A" Circuit High
|
For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
|
P0521
|
Engine Oil Pressure Sensor/Switch "A" Circuit Range/Performance
|
-
For base IPC, GO to Pinpoint Test W
-
For mid-level and high level IPC, GO to Pinpoint Test AV
|
P0522
|
Engine Oil Pressure Sensor/Switch "A" Circuit Low
|
-
For base IPC, GO to Pinpoint Test W
-
For mid-level and high level IPC, GO to Pinpoint Test AV
|
P0523
|
Engine Oil Pressure Sensor/Switch "A" Circuit High
|
-
For base IPC, GO to Pinpoint Test W
-
For mid-level and high level IPC, GO to Pinpoint Test AV
|
P0524
|
Engine Oil Pressure Too Low
|
-
For base IPC, GO to Pinpoint Test W
-
For mid-level and high level IPC, GO to Pinpoint Test AV
|
P2066
|
Fuel Level Sensor "B" Circuit Range/Performance
|
GO to Pinpoint Test D
|
P2067
|
Fuel Level Sensor "B" Circuit Low
|
GO to Pinpoint Test D
|
P2068
|
Fuel Level Sensor "B" Circuit High
|
GO to Pinpoint Test D
|
P25B0
|
Fuel Level Sensor "A" Stuck
|
For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
|
P25B1
|
Fuel Level Sensor "B" Stuck
|
GO to Pinpoint Test D
|
P25B2
|
Fuel Level Sensor "A" or "B" Stuck
|
For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
|
All other DTCs
|
-
|
REFER to the appropriate 303-14 section.
|
DTC Chart: Steering Column Control Module (SCCM)
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
DTC Chart - SCCM
DTC
|
Description
|
Action
|
B137F:09
|
Steering Wheel Left Switch Pack: Component Failure
|
GO to Pinpoint Test AG
|
B137F:11
|
Steering Wheel Left Switch Pack: Circuit Short To Ground
|
GO to Pinpoint Test AG
|
B137F:17
|
Steering Wheel Left Switch Pack: Circuit Voltage Above Threshold
|
GO to Pinpoint Test AG
|
Symptom Chart(s)
Symptom Chart: Instrument Panel Cluster (IPC)
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom Chart
Condition
|
Possible Sources
|
Actions
|
A module does not respond to the diagnostic scan tool
|
-
Fuse
-
Wiring, terminals or connectors
-
Communication concern
-
Module
|
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
The IPC is inoperative
|
Refr to the Pinpoint Test
|
GO to Pinpoint Test A
|
Multiple gauges, indicators, RTT indicators, warnings and chimes are inoperative or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test A
|
A virtual gauge (AWD, tachometer or temperature), is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test B
|
Incorrect fuel gauge indication - single sender l-shaped fuel tank
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test C
|
Incorrect fuel gauge indication - dual sender saddle-type fuel tank
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test D
|
The speedometer is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test E
|
Incorrect speedometer indication
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test F
|
The odometer is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test G
|
The analog tachometer is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test H
|
Incorrect analog tachometer indication
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test I
|
The analog temperature gauge is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test J
|
Incorrect analog temperature gauge indication
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test K
|
The ABS warning indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test L
|
The airbag warning indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test M
|
The auto stop-start indicator is never or always on (mid-level IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test N
|
The brake warning indicator is never on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test O
|
The brake warning indicator is always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test P
|
The charging system warning indicator is never or always on (base IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test Q
|
The door, hood or luggage compartment lid ajar warning indicator is never or always on (base IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test R
|
The electric park brake indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test Y
|
The grade assist indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test S
|
The LH- RH turn signal, fog lamp or high beam indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test T
|
The low fuel warning indicator is never or always on (base IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test U
|
The low oil pressure warning indicator is never or always on (base IPC (1.5L and 2.5L)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test V
|
The low oil pressure warning indicator is never or always on (base IPC (2.0L and 2.7L engines)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test W
|
The MIL is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test X
|
The lights on indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test Z
|
The powertrain malfunction (wrench) indicator is never or always on (base IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AA
|
The PRNDL indicator is never on or never displays P
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AB
|
The safety belt warning indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AC
|
The stability-traction control indicator (sliding car icon) is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AD
|
The stability-traction control disabled indicator (sliding car OFF icon) is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AE
|
The TPMS warning indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AF
|
Symptom Chart: Information And Message Center
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom Chart
Condition
|
Possible Sources
|
Actions
|
The message center is not operating correctly
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AG
|
The LH or RH message center display is blank
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test A
|
A virtual display is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test B
|
The compass is inoperative (except touchscreen audio)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AH
|
The compass is inoperative (touchscreen audio)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AI
|
The DTE-Average Fuel Economy (AFE) display is inoperative
|
IPC
|
-
CHECK the operation of the fuel gauge, the speedometer and the odometer.
-
If the fuel gauge does not operate correctly, GO to Pinpoint Test Cor GO to Pinpoint Test D
-
If the speedometer does not operate correctly, GO to Pinpoint Test F
-
If the odometer does not operate correctly, GO to Pinpoint Test G
-
If the speedometer, the fuel gauge and the odometer operate correctly,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
The DTE display is incorrect or fluctuates
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AJ
|
The forward collision message display is inoperative or always displayed
|
Refer to the Pinpoint Test
|
DIAGNOSE the forward collision warning chime. GO to Pinpoint Test BD
|
The outside air temperature display is inoperative or incorrect
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AK
|
The auto stop-start RTT indicator is never or always on (high level IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AL
|
The Blind Spot Information System (BLIS) off RTT indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AM
|
The charging system RTT warning indicator is never or always on (mid-level and high level IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AN
|
The cruise control RTT indicator is never on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AO
|
The door, hood or luggage compartment lid ajar RTT warning indicator is never or always on (mid-level and high level IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AP
|
The engine over-temperature RTT warning indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AQ
|
The grade assist RTT indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AR
|
The lane departure on RTT indicator is never or always on
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AS
|
The low fuel RTT warning indicator is never or always on (mid-level and high level IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AT
|
The low oil pressure RTT warning indicator is never or always on (mid-level and high level IPC (1.5L and 2.5L)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AU
|
The low oil pressure RTT warning indicator is never or always on (mid-level and high level IPC (2.0L and 2.7L)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AV
|
The powertrain malfunction (wrench) RTT indicator is never or always on (mid-level and high level IPC only)
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AW
|
A brake warning (brake fluid level low,
parking brake applied or brake system malfunction) message is never or
always on
|
-
Message center concern
-
Brake warning indication concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message
functions correctly and the brake warning indicator is never on, GO to Pinpoint Test O
-
If the driver door ajar message
functions correctly and the brake warning indicator is always on, GO to Pinpoint Test P
|
The charging system warning message is never or always on
|
-
Message center concern
-
Charging system message center indication concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message functions correctly, GO to Pinpoint Test AN
|
The check fuel fill inlet message is always displayed
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AX
|
The engine oil change message is never displayed
|
-
Message center concern
-
The PCM has not reached the programmed mileage/time based on the criteria required to display the message.
|
NOTE:
Using the system check in the
message center, verify that the oil life is between 1 and 5% for the
ENGINE OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED
message.
-
OPEN then CLOSE the driver door
and VERIFY the DRIVER DOOR AJAR message functions correctly.
-
If the DRIVER DOOR AJAR message does not function correctly, GO to Pinpoint Test AP
-
If the DRIVER DOOR AJAR message functions correctly with the oil life between 0-5%,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
-
If the DRIVER DOOR AJAR message functions correctly with the oil life not at the specified value, INFORM the customer how the message center functions and how the oil life messages are set.
|
The engine oil change message is always displayed
|
The oil life needs reset
|
RESET the oil life. REFER to the Owner's Literature.
|
A MyKey® menu is not available or incorrect
|
-
MyKey® programmed key in use
-
Number of keys set to unlimited mode
-
Non-Ford approved remote start system installed
|
NOTE:
MyKey® may not be compatible with non-Ford approved remote start systems.
-
REFER to the Owner's Literature.
|
A passive key status (no key detected,
key inside vehicle, key not inside vehicle or place key in keyholder)
message is never or always displayed (push button start)
|
-
Message center concern
-
Passive key concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message functions correctly,
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).
|
The perimeter alarm message is always displayed
|
-
Message center concern
-
Perimeter alarm concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message functions correctly,
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).
|
The service AdvanceTrac® malfunction warning is never or always displayed
|
-
Message center concern
-
Stability-traction control concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message
functions correctly, DIAGNOSE the stability-traction control warning
indicator. GO to Pinpoint Test AD
|
The shift to park display is never or always on
|
Refer to the Pinpoint Test
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message functions correctly, DIAGNOSE the PRNDL. GO to Pinpoint Test AB
|
The stability-traction control malfunction warning is never or always on
|
-
Message center concern
-
Stability-traction control indication concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message functions correctly, GO to Pinpoint Test AD
|
The stability-traction control disabled warning is never on
|
-
Message center concern
-
Stability-traction control disable indication concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message functions correctly, GO to Pinpoint Test AD
|
A steering malfunction message is always on
|
-
Message center concern
-
EPAS system concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the
door open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message functions correctly, DIAGNOSE the EPAS.
REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
|
The tire training complete message is never on
|
TPMS sensor training incomplete
|
NOTE:
This message only appears during the TPMS sensor training procedure.
-
CARRY OUT the TPMS sensor training.
REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration (204-04B Tire Pressure Monitoring System (TPMS), General Procedures).
|
A TPMS malfunction message is never or always on
|
-
Message center concern
-
TPMS warning indication concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message functions correctly, GO to Pinpoint Test AF
|
A tire training message (train left
front, right front, left rear or right rear tire) message is never on
|
-
TPMS warning indicator concern
-
TPMS sensor training concern
|
NOTE:
These messages only appear during the TPMS sensor training procedure.
-
VERIFY the TPMS warning indicator functions.
-
If the TPMS warning indicator does not operate, GO to Pinpoint Test AF
-
If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training.
REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration (204-04B Tire Pressure Monitoring System (TPMS), General Procedures).
|
The tires not trained message is always on
|
TPMS sensor training concern
|
-
This message only appears during the TPMS sensor training procedure.
-
CARRY OUT the TPMS sensor training.
REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration (204-04B Tire Pressure Monitoring System (TPMS), General Procedures).
|
The transport mode message is always on
|
Vehicle is in transport mode
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message
functions correctly, DISABLE the transport mode and PLACE the vehicle in
normal operation mode.
REFER to: Transport Mode Deactivation (419-10 Multifunction Electronic Modules, General Procedures).
|
A vehicle starting/ignition status
(press brake to start or switch ignition off press power) message is
always on
|
-
Message center concern
-
Push button start concern
|
-
OPEN then CLOSE the driver door
and VERIFY the driver door ajar message displays correctly with the door
open and closed.
-
If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
-
If the driver door ajar message functions correctly,
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
|
Symptom Chart: Warning Chimes
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom Chart
Condition
|
Possible Sources
|
Actions
|
All the chimes are inoperative
|
IPC
|
GO to Pinpoint Test A
|
The active park assist chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AY
|
The adaptive cruise control warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AZ
|
The airbag secondary warning chime is inoperative
|
|
-
Using a diagnostic scan tool, PERFORM the IPC self-test.
-
If DTC P1534:01 is present,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
-
If DTC P1534:01 is not
present, the system is operating correctly. The airbag secondary
warning chime sounds only when a fault in the airbag warning indicator
is present and DTC P1534:01 is recorded.
|
The airbag secondary warning chime has activated
|
IPC
|
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
The Belt-Minder® feature is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BL
|
The Belt-Minder® cannot be deactivated
|
MyKey® programmed key in use
|
The system is operating correctly. Use an administrator key to disable the Belt-Minder®.
|
The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BA
|
The chime always sounds
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BB
|
The chimes only sounds from the IPC
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BC
|
The door ajar warning chime is inoperative
|
-
Door ajar indication concern
-
IPC
|
-
With the ignition OFF, the
headlamps in the PARKING LAMPS position and the doors closed, OPEN the
driver door and VERIFY the headlamps on warning chime sounds.
-
If the headlamps on chime sounds, GO to Pinpoint Test AP
-
If the headlamps on chime does not sound,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
The forward collision warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BD
|
The headlamps on warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BE
|
The ignition-engine on warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BF
|
The key-in-ignition warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BG
|
The lane keeping aid warning chime is inoperative
|
Refer to the Pinpoint Test
|
NOTE:
The lane keeping aid warning chime
only sounds to alert the driver that they have their hands off the
steering wheel. Normal alerting is done through steering wheel
vibrations, which cannot be felt when the driver's hands are not on the
steering wheel.
GO to Pinpoint Test BH
|
The lane keeping aid warning chime sounds with the hands on the steering wheel
|
Road conditions
|
Certain road conditions could lead to false activation of the chime. REFER to: Lane Keeping System - System Operation and Component Description (419-07 Lane Keeping System, Description and Operation).
|
The memory-stored feedback warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BI
|
The message center warning chime is inoperative
|
|
-
With all the doors closed and the ignition OFF, PLACE the ignition ON. Once the IPC has completed the prove-out, OPEN the driver door and VERIFY the message center displays the door ajar RTT indicator and the chime sounds once.
-
If the chime sounds, the system
is operating correctly. The message center warning chime only sounds
when a new warning is displayed in the message center.
-
If the door ajar message does not display, GO to Pinpoint Test AP
-
If the door ajar message displays and the chime does not sound,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
The parking aid chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test AY
|
The parking brake warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BJ
|
The perimeter alarm chime is inoperative
|
-
Perimeter alarm concern
-
IPC
|
GO to Pinpoint Test BK
|
The PRNDL not in park warning chime is inoperative
|
-
PRNDL indication concern
-
IPC
|
-
With the ignition OFF, the
headlamps in the PARKING LAMPS position and the doors closed, OPEN the
driver door and VERIFY the headlamps on warning chime sounds.
-
If the headlamps on chime sounds, DIAGNOSE the PRNDL indicator. GO to Pinpoint Test AB
-
If the headlamps on chime does not sound,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
The safety belt warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BL
|
The service AdvanceTrac® chime is inoperative
|
-
Stability-traction control concern
-
IPC
|
-
With the ignition OFF, the
headlamps in the PARKING LAMPS position and the doors closed, OPEN the
driver door and VERIFY the headlamps on warning chime sounds.
-
If the headlamps on chime sounds, DIAGNOSE the stability-traction control indicator. GO to Pinpoint Test AD
-
If the headlamps on chime does not sound,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
The turn signal-hazard on warning chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BM
|
The turn signal left on chime is inoperative
|
Refer to the Pinpoint Test
|
GO to Pinpoint Test BM
|
Pinpoint Tests
The IPC Is Inoperative/Multiple Gauges, Indicators, RTT Indicators, Warnings And Chimes Are Inoperative Or Always On
Normal Operation and Fault Conditions
See IPC component description.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
The IPC receives a hot at all times voltage from the BCM. The IPC receives the ignition status message for the RUN/START or ACC input from the BCM through the GWM over the HS-CAN3.
Possible Sources
-
Fuse
-
Communication concern
-
GWM
-
IPC
Visual Inspection and Diagnostic Pre-checks
Inspect the BCM fuse 13 (7.5A).
PINPOINT TEST A : THE IPC (INSTRUMENT PANEL CLUSTER)
IS INOPERATIVE/MULTIPLE GAUGES, INDICATORS, RTT (RECONFIGURABLE TELLTALE)
INDICATORS, WARNINGS AND CHIMES ARE INOPERATIVE OR ALWAYS ON
A1 PERFORM THE NETWORK TEST FOR ALL MODULES |
-
Using a diagnostic scan tool, perform a network test.
Do all equipped modules pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
A2 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
A3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
INSTALL a new GWM. REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation). TEST the system for normal operation. If the IPC is still inoperative,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
A Virtual Gauge (AWD, Tachometer Or Temperature), Is Inoperative
Normal Operation and Fault Conditions
See AWD Gauge, Tachometer or Temperature Gauge.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
AWD Gauge
-
If the AWD data or vehicle speed messages are missing for 5 seconds or less or if the IPC receives invalid torque data for 5 seconds or less, the IPC
defaults the display fill area in front of the front wheels and behind
the rear wheels to the last setting based upon the last message
received.
-
If the IPC does not receive the AWD data or vehicle speed messages for more than 5 seconds, the IPC defaults the display fill area in front of the front wheels and behind the rear wheels off.
Tachometer
-
If the engine rpm data message is missing for less than 5 seconds, the IPC defaults the tachometer to the last indication state, based upon the last message received.
-
If the engine rpm data message is missing for 5 seconds or longer, the IPC defaults the tachometer to 0 rpm.
Temperature Gauge
-
If the engine coolant temperature data, engine overheat
indication request, heater core temperature or engine off temperature
data messages are missing for less than 5 seconds, the IPC defaults the temperature gauge to the last indication state, based upon the last message received.
-
If the engine coolant temperature data, engine overheat
indication request, heater core temperature or engine off temperature
data messages are missing for 5 seconds or longer, the IPC defaults the temperature gauge to the full hot position.
Possible Sources
-
Communication concern
-
BCM concern
-
GWM concern
-
PCM input concern
-
IPC
PINPOINT TEST B : A VIRTUAL GAUGE (AWD (ALL-WHEEL DRIVE)
, TACHOMETER OR TEMPERATURE), IS INOPERATIVE
B1 VERIFY THE IPC (INSTRUMENT PANEL CLUSTER)
IS SET TO DISPLAY THE GAUGE |
-
NOTE:
The IPC and message center navigation can be found in the Owner's Literature.
Using the message center controls, make sure the IPC is set to display the gauge in question.
Is the IPC set to display the gauge?
No |
The virtual gauge is operating correctly. The IPC was not set to display the gauge in question.
|
|
B2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
B3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
Refer to the appropriate section in Group 303 for the procedure.
|
|
B4 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
B5 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
Incorrect Fuel Gauge Indication - Single Sender L-Shaped Fuel Tank
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Fuel Gauge and Fuel Level Sender.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
P0460:11
|
Fuel Level Sensor "A" Circuit: Circuit Short To Ground
|
A continuous and on-demand DTC that sets in the IPC
if the fuel level input is pulled low out of range on the fuel level
input circuit indicating a short to ground for 33 seconds or longer. The
IPC defaults the fuel gauge to empty (E).
|
P0460:13
|
Fuel Level Sensor "A" Circuit: Circuit Open
|
A continuous and on-demand DTC that sets in the IPC
if the fuel level input is sent high out of range on the fuel level
input circuit indicating an open or short to voltage for 33 seconds or
longer. The IPC defaults the fuel gauge to empty (E).
|
PCM
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
P0461
|
Fuel Level Sensor "A" Circuit Range/Performance
|
Sets when the PCM
determines the fuel level input signal repeatedly moves in and out of
range, exceeding the minimum or maximum allowable calibrated parameters
for a specified fuel fill percentage in the fuel tank. Follow the
pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
|
P0462
|
Fuel Level Sensor "A" Circuit Low
|
Sets in the PCM when the PCM detects a short to ground on the fuel pump assembly signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
|
P0463
|
Fuel Level Sensor "A" Circuit High
|
Sets in the PCM when the PCM detects an open or a short to voltage on the fuel pump assembly signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
|
P25B0
|
Fuel Level Sensor "A" Stuck
|
Sets when the PCM
determines the value of the fuel level input signal is stuck, that the
fuel level input signal does not change or does not correspond with the
calculated fuel usage. Follow the pinpoint test using the Diagnostic
Trouble Codes (DTCs) set in the IPC.
|
P25B2
|
Fuel Level Sensor "A" or "B" Stuck
|
Sets when the PCM
determines the value of either fuel level input signals is stuck, that
the fuel level input signal does not change or does not correspond with
the calculated fuel usage. Follow the pinpoint test using the Diagnostic
Trouble Codes (DTCs) set in the IPC.
|
Possible Sources
-
Wiring, terminals or connectors
-
Fuel pump assembly
-
Fuel level sender (float and card)
-
Fuel level sensor
-
Fuel tank
-
IPC
Visual Inspection and Diagnostic Pre-checks
Inspect
the fuel tank for signs of damage that can affect the float operation
inside the tank. For the analog fuel gauge, inspect the gauge needle for
signs of binding or damage.
PINPOINT TEST C : INCORRECT FUEL GAUGE INDICATION - SINGLE SENDER L-SHAPED FUEL TANK
NOTE:
Following any fuel gauge repairs, remove BCM fuse 13 (7.5A) for one minute then reinstall to reset the fuel gauge timers.
|
C1 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
For DTC P0460:11, GO to C2
For DTC P0460:13, GO to C5
|
No |
If equipped with an analog fuel gauge, GO to C9
If not equipped with an analog fuel gauge, GO to C10
|
|
C2 CHECK THE FUEL LEVEL INPUT FOR A SHORT TO GROUND |
-
Disconnect Fuel Pump Assembly C3127
.
-
NOTE:
DTC P0460:11 can also be present when carrying out this step and should be disregarded at this time.
Using a diagnostic scan tool, repeat the IPC on-demand self-test.
Is DTC P0460:13 present?
|
C3 CHECK THE FUEL PUMP ASSEMBLY SIGNAL CIRCUIT FOR A SHORT TO GROUND AT THE IPC (INSTRUMENT PANEL CLUSTER)
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
No |
REPAIR the circuit in question.
|
|
C4 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15
|
|
C220-2
|
Is the resistance greater than 10,000 ohms?
|
C5 CHECK THE FUEL PUMP ASSEMBLY FOR AN OPEN |
-
Disconnect Fuel Pump Assembly C3127
.
-
Connect a fused jumper wire:
Click to display connectors
Lead 1
|
Measurement / Action
|
Lead 2
|
C3127-1
|
|
C3127-2
|
-
NOTE:
DTC P0460:13 can also be present when carrying out this step and should be disregarded at this time.
Using a diagnostic scan tool, repeat the IPC self-test.
Is DTC P0460:11 present?
|
C6 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15
|
|
Ground
|
Is any voltage present?
|
C7 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER)
AND THE FUEL PUMP ASSEMBLY |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15
|
|
C3127-2
|
Is the resistance less than 3 ohms?
|
C8 CHECK THE FUEL LEVEL RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER)
AND THE FUEL PUMP ASSEMBLY |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-2
|
|
C3127-1
|
Is the resistance less than 3 ohms?
|
C9 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER)
FUEL GAUGE ACTIVE COMMAND USING A SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC fuel gauge (FUELLEVEL) active command.
-
Command the fuel gauge from 0% to 25%, 50%, 75% and 100% while observing the fuel gauge.
Does the fuel gauge begin at E (empty), move to approximately 1/4, 1/2, 3/4 and F (full)?
|
C10 INSPECT THE FUEL TANK |
-
Visually inspect the fuel tank for any damage or deformation.
Is the fuel tank OK?
No |
VERIFY the fuel level sensor and fuel pump module
are OK. INSTALL a new fuel tank. Refer to the appropriate section in
Group 310 for the procedure.
|
|
C11 CHECK THE FUEL PUMP ASSEMBLY |
-
Disconnect and inspect the fuel pump assembly connector.
-
Repair:
-
corrosion (install new connector or terminals-clean module pins)
-
damaged pins-install new terminals/pins
-
pushed-out pins-install new pins as necessary
-
Reconnect the fuel pump assembly connector. Make sure it seats and latches correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
No |
The system is operating correctly at this time. The
concern may have been caused by component connections. ADDRESS the root
cause of any connector or pin issues.
|
|
C12 CHECK THE FUEL PUMP MODULE |
NOTE:
The fuel pump module resistance measures between 10
ohms ± 2 ohms at the upper stop position and 180 ohms ± 4 ohms at the
lower stop position.
-
Remove the fuel pump module.
-
While moving the float arm from the lower stop position to the upper stop position measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C3127 - Pin 1, component side.
|
|
C3127 - Pin 2, component side.
|
Does the resistance slowly decrease from approximately 180 ohms to 10 ohms?
|
C13 CHECK THE FUEL PUMP ASSEMBLY FOR CORRECT OPERATION |
-
Disconnect the fuel level sender (float and card) input wire from the fuel pump assembly.
-
Measure the resistance between the fuel level sender
(float and card) input wire and the fuel level sender (float and card)
ground while slowly moving the float arm between the lower and upper
stop position.
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
Fuel Level Sensor (Component Side) - Pin 1
|
|
Fuel Level Sensor (Component Side) - Pin 2
|
Does the resistance slowly decrease from
approximately 180 ohms at the lower stop to 10 ohms at the upper stop?
Yes |
INSTALL a new fuel pump assembly. Refer to the appropriate section in Group 310 for the procedure.
|
No |
INSTALL a new fuel level sender (float and card).
Refer to the appropriate section in Group 310 for the procedure.
|
|
C14 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE |
-
Connect a fused jumper wire:
Click to display connectors
Lead 1
|
Measurement / Action
|
Lead 2
|
C3127-1
|
|
C3127-2
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15
|
|
C220-2
|
Is the resistance less than 3 ohms?
Yes |
REMOVE the fused jumper wire. GO to C15
|
No |
REMOVE the fused jumper wire. REPAIR the circuits for high resistance.
|
|
C15 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER)
OPERATION |
-
Disconnect and inspect the IPC and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the IPC and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
Incorrect Fuel Gauge Indication - Dual Sender Saddle-Type Fuel Tank
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Fuel Gauge and Fuel Level Sender.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
P0460:11
|
Fuel Level Sensor "A" Circuit: Circuit Short To Ground
|
A continuous and on-demand DTC that sets in the IPC
if the fuel level input is pulled low out of range on the fuel level
input circuit indicating a short to ground for 33 seconds or longer. The
IPC defaults the fuel gauge to empty (E).
|
P0460:13
|
Fuel Level Sensor "A" Circuit: Circuit Open
|
A continuous and on-demand DTC that sets in the IPC
if the fuel level input is sent high out of range on the fuel level
input circuit indicating an open or short to voltage for 33 seconds or
longer. The IPC defaults the fuel gauge to empty (E).
|
P1243:06
|
Second Fuel Pump Fault or Ground Fault: Algorithm Based Failure
|
NOTE:
Normal operation of the fuel delivery
system allows the fuel level sensor side of the fuel tank (the side
opposite of the fuel filler hose) to have less fuel than the side with
the fuel pump assembly (side with the fuel filler hose).
Sets when the IPC
detects a low fuel condition on the fuel pump module side (active side)
of the fuel tank before the fuel level sensor (passive side) indicates
empty. DTC P1243:06 indicates a fuel transfer concern with the fuel transfer tube or the jet pump (part of the fuel pump module).
|
P1346:11
|
Fuel Level Sensor "B" Circuit: Circuit Short To Ground
|
A continuous and on-demand DTC that sets in the IPC if the IPC detects that the fuel level sensor is out of range on the fuel level input circuit with a short to ground for 33 seconds. The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P1346:11.
|
P1346:13
|
Fuel Level Sensor "B" Circuit: Circuit Open
|
A continuous and on-demand DTC that sets in the IPC if the IPC
detects that the fuel level sensor is out of range on the fuel level
sensor input circuit with an open or short to voltage for 33 seconds.
The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P1346:13.
|
PCM
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
P0461
|
Fuel Level Sensor "A" Circuit Range/Performance
|
Sets when the PCM
determines the fuel level input signal repeatedly moves in and out of
range, exceeding the minimum or maximum allowable calibrated parameters
for a specified fuel fill percentage in the fuel tank. Follow the
pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
|
P0462
|
Fuel Level Sensor "A" Circuit Low
|
Sets in the PCM when the PCM detects a short to ground on the fuel pump assembly signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
|
P0463
|
Fuel Level Sensor "A" Circuit High
|
Sets in the PCM when the PCM detects an open or a short to voltage on the fuel pump assembly signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
|
P2065
|
Fuel Level Sensor B Circuit
|
Sets when the PCM
determines the value of the fuel level input signal is stuck, that the
fuel level input signal does not change or does not correspond with the
calculated fuel usage. Follow the pinpoint test using the Diagnostic
Trouble Codes (DTCs) set in the IPC.
|
P2066
|
Fuel Level Sensor "B" Circuit Range/Performance
|
Sets when the PCM
determines the fuel level input signal repeatedly moves in and out of
range, exceeding the minimum or maximum allowable calibrated parameters
for a specified fuel fill percentage in the fuel tank. Follow the
pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
|
P2067
|
Fuel Level Sensor "B" Circuit Low
|
Sets in the PCM when the PCM detects a short to ground on the fuel level sensor signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
|
P2068
|
Fuel Level Sensor "B" Circuit High
|
Sets in the PCM when the PCM detects an open or a short to voltage on the fuel level sensor signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
|
P25B0
|
Fuel Level Sensor "A" Stuck
|
Sets when the PCM
determines the value of the fuel level input signal is stuck, that the
fuel level input signal does not change or does not correspond with the
calculated fuel usage. Follow the pinpoint test using the Diagnostic
Trouble Codes (DTCs) set in the IPC.
|
P25B1
|
Fuel Level Sensor "B" Stuck
|
Sets when the PCM
determines the value of the fuel level input signal is stuck, that the
fuel level input signal does not change or does not correspond with the
calculated fuel usage. Follow the pinpoint test using the Diagnostic
Trouble Codes (DTCs) set in the IPC.
|
P25B2
|
Fuel Level Sensor "A" or "B" Stuck
|
Sets when the PCM
determines the value of either fuel level input signals is stuck, that
the fuel level input signal does not change or does not correspond with
the calculated fuel usage. Follow the pinpoint test using the Diagnostic
Trouble Codes (DTCs) set in the IPC.
|
Possible Sources
-
Wiring, terminals or connectors
-
Fuel pump assembly
-
Fuel level sender (float and card)
-
Fuel level sensor
-
Fuel tank
-
IPC
Visual Inspection and Diagnostic Pre-checks
Inspect
the fuel tank for signs of damage that can affect the float operation
inside the tank. For the analog fuel gauge, inspect the gauge needle for
signs of binding or damage.
PINPOINT TEST D : INCORRECT FUEL GAUGE INDICATION - DUAL SENDER SADDLE-TYPE FUEL TANK
NOTE:
Following any fuel gauge repairs, remove BCM fuse 13 (7.5A) for one minute then reinstall to reset the fuel gauge timers.
|
D1 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
For DTC P0460:11 or P1346:11, GO to D2
For DTC P0460:13 or P1346:13, GO to D6
For DTC P1243:06, GO to D14
|
No |
If equipped with an analog fuel gauge, GO to D13
If not equipped with an analog fuel gauge, GO to D14
|
|
D2 CHECK THE FUEL INPUT FOR A SHORT TO GROUND |
-
Disconnect Fuel Pump Assembly C3127 (DTC P0460:11).
-
Disconnect Fuel Pump Assembly C3270 (DTC P1346:11).
-
NOTE:
DTC P0460:11 or P1346:11 can also be present when carrying out this step and should be disregarded at this time.
Using a diagnostic scan tool, repeat the IPC on-demand self-test.
Is DTC P0460:13 or P1346:13 present?
|
D3
CHECK THE FUEL PUMP ASSEMBLY AND INTEGRATED FUEL LEVEL SENSOR SIGNAL
CIRCUIT FOR A SHORT TO GROUND AT THE IPC (INSTRUMENT PANEL CLUSTER)
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15 (DTC P0460:11)
|
|
Ground
|
C220-14 (DTC P1346:11)
|
|
Ground
|
Are the resistances greater than 10,000 ohms?
Yes |
For DTC P0460:11, GO to D4
For DTC P1346:11, GO to D5
|
No |
REPAIR the circuit in question.
|
|
D4 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15
|
|
C220-2
|
Is the resistance greater than 10,000 ohms?
|
D5 CHECK THE INTEGRATED FUEL LEVEL SENSOR SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-14
|
|
C220-1
|
Is the resistance greater than 10,000 ohms?
|
D6 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
|
-
Disconnect Fuel Pump Assembly C3127 (DTC P0460:13).
-
Disconnect Fuel Pump Assembly C3270 (DTC P1346:13).
-
Connect:
Click to display connectors
DTC P0460:13
Lead 1
|
Measurement / Action
|
Lead 2
|
C3127-1
|
|
C3127-2
|
Click to display connectors
DTC P1346:13
Lead 1
|
Measurement / Action
|
Lead 2
|
C3270-1
|
|
C3270-2
|
-
NOTE:
DTC P0460:13 or P1346:13 can also be present when carrying out this step and should be disregarded at this time.
Using a diagnostic scan tool, repeat the IPC self-test.
Is DTC P0460:11 or P1346:11 present?
No |
REMOVE the fused jumper wire. For DTC P0460:13, GO to D7
REMOVE the fused jumper wire. For DTC P1346:13, GO to D10
|
|
D7 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15
|
|
Ground
|
Is any voltage present?
|
D8 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER)
AND THE FUEL PUMP ASSEMBLY |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15
|
|
C3127-2
|
Is the resistance less than 3 ohms?
|
D9 CHECK THE FUEL LEVEL RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER)
AND THE FUEL PUMP ASSEMBLY |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-2
|
|
C3127-1
|
Is the resistance less than 3 ohms?
|
D10 CHECK THE INTEGRATED FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-14
|
|
Ground
|
Is any voltage present?
|
D11 CHECK THE INTEGRATED FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER)
AND THE INTEGRATED FUEL LEVEL SENSOR |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-14
|
|
C3270-2
|
Is the resistance less than 3 ohms?
|
D12 CHECK THE INTEGRATED FUEL LEVEL SENSOR RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER)
AND THE INTEGRATED FUEL LEVEL SENSOR |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-1
|
|
C3270-1
|
Is the resistance less than 3 ohms?
|
D13 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER)
FUEL GAUGE ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC fuel gauge (FUELLEVEL) active command.
-
Command the fuel gauge from 0% to 25%, 50%, 75% and 100% while observing the fuel gauge.
Does the fuel gauge begin at E (empty), move to approximately 1/4, 1/2, 3/4 and F (full)?
|
D14 INSPECT THE FUEL TANK |
-
Visually inspect the fuel tank for any damage or deformation.
Is the fuel tank OK?
No |
INSTALL a new fuel tank. REFER to the appropriate 310-01 section.
|
|
D15 CHECK THE FUEL PUMP ASSEMBLY AND INTEGRATED FUEL LEVEL SENSOR |
-
Disconnect and inspect the fuel pump assembly and fuel level sensor connectors.
-
Repair:
-
corrosion (install new connector or terminals-clean module pins)
-
damaged pins-install new terminals/pins
-
pushed-out pins-install new pins as necessary
-
Reconnect the fuel pump assembly and fuel level sensor connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
For DTC P0460:11 or DTC P0460:13, GO to D20
For DTC
DTC P1346:11 or DTC P1346:13, GO to D21
For all other concerns, GO to D16
|
No |
The system is operating correctly at this time. The
concern may have been caused by component connections. ADDRESS the root
cause of any connector or pin issues.
|
|
D16 INSPECT THE FUEL TANK TRANSFER TUBE CONNECTIONS |
-
Remove the fuel pump assembly. REFER to the appropriate 310-01 section.
-
Inspect the fuel tank transfer tube, connections,
the fuel pump assembly and the integrated fuel level sensor for any
damage or deformation.
Are the fuel tank transfer tube, connections, the
fuel pump assembly and the integrated fuel level sensor OK?
No |
INSTALL a new fuel tank or fuel pump assembly as necessary. REFER to the appropriate 310-01 section.
|
|
D17 CHECK THE FUEL PUMP ASSEMBLY |
-
Remove the fuel pump assembly. REFER to the appropriate 310-01 section.
-
NOTE:
The fuel resistance measures between 10 ohms ± 2
ohms at the upper stop position and 180 ohms ± 2 ohms at the lower stop
position.
Measure the resistance between the fuel pump
assembly while slowly moving the float arm from the lower stop to the
upper stop position.
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
Fuel Level Sender (Component Side) - Pin 1
|
|
Fuel Level Sender (Component Side) - Pin 2
|
Does the resistance slowly decrease from
approximately 180 ohms ± 2 ohms at the lower stop position and 10 ohms ±
2 ohms at the upper stop?
|
D18 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE |
-
Connect:
Click to display connectors
Lead 1
|
Measurement / Action
|
Lead 2
|
C3127-1
|
|
C3127-2
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-15
|
|
C220-2
|
Is the resistance less than 3 ohms?
Yes |
REMOVE the fused jumper wire. GO to D19
|
No |
REMOVE the fused jumper wire. REPAIR the circuits for high resistance.
|
|
D19 CHECK THE INTEGRATED FUEL LEVEL SENSOR SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE |
-
Connect:
Click to display connectors
Lead 1
|
Measurement / Action
|
Lead 2
|
C3270-1
|
|
C3270-2
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-14
|
|
C220-1
|
Is the resistance less than 3 ohms?
Yes |
REMOVE the fused jumper wire. GO to D22
|
No |
REMOVE the fused jumper wire. REPAIR the circuits for high resistance.
|
|
D20 CHECK THE FUEL PUMP ASSEMBLY AND THE FUEL LEVEL SENDER FOR CORRECT OPERATION |
-
Remove the fuel pump assembly. REFER to the appropriate 310-01 section.
-
Disconnect the fuel level sender (float and card) input wire from the fuel pump assembly.
-
NOTE:
The fuel resistance measures between 10 ohms ± 1
ohm at the upper stop position and 180 ohms ± 2 ohms at the lower stop
position.
Measure the resistance between the fuel level sender
(float and card) input wire and the fuel level sender (float and card)
ground while slowly moving the float arm from the lower stop to the
upper stop position.
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
Fuel Level Sensor (Component Side) - Pin 1
|
|
Fuel Level Sensor (Component Side) - Pin 2
|
Does the resistance slowly decrease from
approximately 180 ohms ± 2 ohms at the lower stop to 10 ohms ± 1 ohm at
the upper stop?
No |
INSTALL a new fuel level sender (float and card). REFER to the appropriate 310-01 section.
|
|
D21 CHECK THE INTEGRATED FUEL LEVEL SENSOR FOR CORRECT OPERATION |
-
Disconnect the integrated fuel level sensor in-line
connector (if not disconnected during removal of the fuel pump
assembly).
-
NOTE:
The fuel resistance measures between 10 ohms ± 1
ohm at the upper stop position and 180 ohms ± 2 ohms at the lower stop
position.
Measure the resistance at the integrated fuel level sensor in-line connector.
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
Integrated Fuel Level Sensor (Fuel Tank Side) - Pin 1
|
|
Integrated Fuel Level Sensor (Fuel Tank Side) - Pin 2
|
Is the resistance between 10 ohms ± 1 ohm at the
upper stop position and 180 ohms ± 2 ohms at the lower stop position?
Yes |
INSTALL a new fuel pump assembly. REFER to the appropriate 310-01 section.
|
No |
INSTALL a new fuel tank. REFER to the appropriate 310-01 section.
|
|
D22 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER)
OPERATION |
-
Disconnect and inspect the IPC and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the IPC and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Speedometer Is Inoperative
Normal Operation and Fault Conditions
See Speedometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the vehicle speed message is missing or invalid for 5 seconds or longer, the IPC defaults the speedometer to 0 km/h (0 mph).
Possible Sources
-
Communication concern
-
ABS input concern
-
PCM concern
-
IPC
PINPOINT TEST E : THE SPEEDOMETER IS INOPERATIVE
E1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
E2 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM)
MODULE SELF-TEST |
-
Using a diagnostic scan tool, perform the ABS module self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
|
|
E3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
E4 PERFORM THE SPEEDOMETER ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC speedometer (SPDOMETER) PID.
-
Command the speedometer on and off while monitoring the speedometer.
Does the speed begin at 0 km/h (0 mph) move to 257 km/h (160 mph) and return to 0 km/h (0 mph)?
Yes |
DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
Incorrect Speedometer Indication
Normal Operation and Fault Conditions
See Speedometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the vehicle speed message is missing or invalid for less than 5 seconds, the IPC defaults the speedometer to the last indication state, based upon the last message received.
Possible Sources
-
Tire size configuration
-
ABS input concern
-
IPC
Visual Inspection and Diagnostic Pre-checks
-
Verify the tire size on the vehicle matches the tire size listed on the vehicle certification label.
REFER to: Identification Codes (100-01 Identification Codes, Description and Operation).
-
Verify the IPC
applique is the original Ford equipped applique. An aftermarket
installed applique can cause the speedometer or tachometer to be
incorrectly calibrated or the neddle to potentially stick or bind.
Reference General Service Bulletin (GSB) Instrument Panel Cluster
Mask/Lens Warrantable Versus Non-Warrantable Conditions.
PINPOINT TEST F : INCORRECT SPEEDOMETER INDICATION
F1 CHECK THE TIRE SIZE CONFIGURATION |
-
Using a diagnostic scan tool, view Module Programming for the programmed tire size.
-
NOTE:
The correct tire size can be found on the vehicle certification label.
Verify the size of the tires installed on the
vehicle matches the vehicle configuration and the vehicle certification
label.
REFER to: Identification Codes (100-01 Identification Codes, Description and Operation).
Is the tire size correct and is the tire size correctly configured?
No |
INSTALL the correct size tires or CONFIGURE the correct tire size as required.
|
|
F2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
F3 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM)
MODULE SELF-TEST |
-
Using a diagnostic scan tool, perform the ABS self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
|
|
F4 PERFORM THE SPEEDOMETER ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC speedometer (SPDOMETER) PID.
-
Command the speedometer in 10% increments while
monitoring the speedometer. The speed indicated should increase in
increments of approximately 26 km/h (16 mph) for each 10% change.
Command
|
Indication Range
|
10% (26 km/h [16 mph])
|
26-27 km/h (16-17 mph)
|
20% (51 km/h [32 mph])
|
50-55 km/h (31-34 mph)
|
30% (77 km/h [48 mph])
|
76-82 km/h (47-51 mph)
|
40% (103 km/h [64 mph])
|
100-109 km/h (62-68 mph)
|
50% (129 km/h [80 mph])
|
126-138 km/h (78-86 mph)
|
60% (154 km/h [96 mph])
|
150-166 km/h (93-103 mph)
|
70% (180 km/h [112 mph])
|
175-193 km/h (109-120 mph)
|
80% (206 km/h [128 mph])
|
200-220 km/h (124-137 mph)
|
90% (232 km/h [144 mph])
|
225-248 km/h (140-154 mph)
|
100% (257 km/h [160 mph])
|
249-275 km/h (155-171 mph)
|
Does the speedometer increase within the specified range?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
F5 CHECK THE PCM (POWERTRAIN CONTROL MODULE)
VEHICLE SPEED PID (PARAMETER IDENTIFICATION)
|
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the PCM vehicle speed (VSS) PID while driving the vehicle at 32 km/h (20 mph), 64 km/h (40 mph) and 97 km/h (60 mph).
Does the speedometer indicate between 31-34 km/h
(19-21 mph), 63-69 km/h (39-43 mph) and 93-103 km/h (58-64 mph) at the 3
PCM
PID values?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
F6 OBSERVE THE SPEEDOMETER OPERATION |
-
Observe the speedometer while operating at various speeds and stopping frequently.
Does the speedometer begin at 0 km/h (0 mph) and
fully return to the 0 km/h (0 mph) position when the vehicle is stopped?
Yes |
The speedometer is operating correctly at this time.
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Odometer Is Inoperative
Normal Operation and Fault Conditions
See Odometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the odometer count message is missing from the PCM for 5 seconds or longer, the IPC defaults the odometer display to all dashes (------).
If the odometer count message is deemed invalid by the IPC, the IPC defaults the odometer display to all dashes (------). If the NVM becomes corrupted or if any NVM failure occurs, odometer displays ERROR.
Possible Sources
-
Communication concern
-
PCM concern
-
IPC
PINPOINT TEST G : THE ODOMETER IS INOPERATIVE
G1 CHECK FOR CORRUPTED NON-VOLATILE MEMORY (NVM) |
-
Observe the message center display area.
Does the odometer display ERROR?
Yes |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
G2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
G3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
|
|
The Analog Tachometer Is Inoperative
Normal Operation and Fault Conditions
See Tachometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the IPC does not receive the engine rpm data from the PCM for more than 5 seconds, the IPC defaults the tachometer to 0 rpm.
Possible Sources
-
Communication concern
-
PCM
-
GWM
-
IPC
PINPOINT TEST H : THE ANALOG TACHOMETER IS INOPERATIVE
H1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
H2 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
H3 PERFORM THE TACHOMETER ACTIVE COMMAND USING THE DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC tachometer (TACH_IND) PID.
-
NOTE:
Make sure to set the diagnostic scan tool to 0 rpm before beginning this step.
Command the tachometer in 10% increments while monitoring the tachometer.
Does the tachometer increase approximately 800 rpm with each 10% increment?
Yes |
DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
Incorrect Analog Tachometer Indication
Normal Operation and Fault Conditions
See Tachometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the rpm data is missing for 5 seconds or less or if the IPC receives invalid rpm data for 5 seconds or less, the IPC
defaults the tachometer to the last setting, based upon the last good
message received. If the engine rpm message is missing or invalid for 5
seconds or less, the gauge can appear to momentarily freeze or become
erratic.
Possible Sources
Visual Inspection and Diagnostic Pre-checks
Verify the IPC
applique is the original Ford equipped applique. An aftermarket
installed applique can cause the speedometer or tachometer to be
incorrectly calibrated or the neddle to potentially stick or bind.
Reference General Service Bulletin (GSB) Instrument Panel Cluster
Mask/Lens Warrantable Versus Non-Warrantable Conditions.
PINPOINT TEST I : INCORRECT ANALOG TACHOMETER INDICATION
I1 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the appropriate 303-14 section.
|
|
I2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
I3 PERFORM THE TACHOMETER ACTIVE COMMAND USING THE DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC tachometer (TACH_IND) PID.
-
NOTE:
Make sure to set the diagnostic scan tool to 0 rpm before beginning this step.
Command the tachometer in 10% increments while monitoring the tachometer.
Does the tachometer increase approximately 800 rpm with each 10% increment?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
I4 CHECK THE PCM (POWERTRAIN CONTROL MODULE)
RPM PID (PARAMETER IDENTIFICATION)
|
-
Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
-
Select the PCM rpm PID (RPM).
-
Set the PID to run the engine at 1,000, 1,500, 2,000 and 2,500 rpm.
Does the tachometer indication range between
944-1,056 at 1,000 rpm, 1,444-1,556 rpm at 1,500 rpm, 1,944-2,056 rpm at
2,000 rpm and 2,444-2,556 rpm at 2,500 rpm?
Yes |
The tachometer is operating correctly at this time.
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Analog Temperature Gauge Is Inoperative
Normal Operation and Fault Conditions
See Temperature Gauge.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the IPC
does not receive the engine coolant temperature message or if the
engine coolant temperature message is deemed invalid from the PCM for more than 5 seconds, the IPC defaults the temperature gauge to cold (C).
Possible Sources
-
Communication concern
-
PCM
-
GWM
-
IPC
PINPOINT TEST J : THE ANALOG TEMPERATURE GAUGE IS INOPERATIVE
J1 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the appropriate 303-14 section.
|
|
J2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
J3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
J4 PERFORM THE TACHOMETER ACTIVE COMMAND USING THE DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC temperature gauge (ENGCOOLNT) PID.
-
NOTE:
Make sure to set the diagnostic scan tool to 0 or full cold before beginning this step.
Command the temperature gauge on and off while monitoring the temperature gauge.
Does the temperature gauge start at cold (C), move to full hot (H) and return to cold (C)?
Yes |
INSTALL a new GWM. REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation). CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If the temperature gauge is still inoperative,
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
Incorrect Analog Temperature Gauge Indication
Normal Operation and Fault Conditions
See Temperature Gauge.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the engine coolant temperature message is missing for 5 seconds or less or if the IPC receives invalid engine temperature data for 5 seconds or less, the IPC defaults the temperature gauge to the last setting, based upon the last known good temperature status message.
Possible Sources
-
Engine cooling system concern
-
PCM input concern
-
IPC
Visual Inspection and Diagnostic Pre-checks
Verify the IPC
applique is the original Ford equipped applique. An aftermarket
installed applique can cause the speedometer or tachometer to be
incorrectly calibrated or the neddle to potentially stick or bind.
Reference General Service Bulletin (GSB) Instrument Panel Cluster
Mask/Lens Warrantable Versus Non-Warrantable Conditions.
PINPOINT TEST K : INCORRECT ANALOG TEMPERATURE GAUGE INDICATION
K1 CHECK FOR CORRECT OPERATION OF THE COOLING SYSTEM |
-
Verify that the engine cooling system and thermostat are functioning correctly.
Does the engine cooling system and thermostat operate correctly?
No |
Refer to the appropriate section in Group 303 for the procedure.
|
|
K2 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the appropriate 303-14 section.
|
|
K3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
K4 CARRY OUT THE TEMPERATURE GAUGE ACTIVE COMMAND USING THE DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC temperature gauge (ENGCOOLNT) PID.
-
NOTE:
Make sure to set the scan tool to 0 or full cold before beginning this step.
Command the temperature gauge as follows:
Command
|
Indication Range
|
0% (under 38° C [100° F])
|
Full cold (C)
|
15% (60° C [140° F])
|
Beginning of the normal range
|
45% (823° C [180° F]-110° C [230° F])
|
Center of the gauge
|
85% (120° C [248° F])
|
End of the normal range
|
95% (123° C [255° F])
|
Hot (H) (red line)
|
Does the temperature gauge operate according to the above specifications?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
K5 CHECK THE PCM (POWERTRAIN CONTROL MODULE)
TEMPERATURE PID (PARAMETER IDENTIFICATION)
|
-
Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
-
Select the PCM temperature PID (CHT).
-
With the engine running and temperature increasing, monitor the PCM temperature PID.
Does the PCM
PID agree with the temperature gauge indication?
Yes |
The temperature gauge is operating correctly at this time.
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The ABS Warning Indicator Is Never Or Always On
See ABS Warning Indicator and ABS/Brake/Stability-Traction Control System Indication.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Normal Operation and Fault Conditions
If the ABS warning indicator request message is missing for less than 5 seconds, the IPC defaults the ABS warning indicator to its last indication state (on or off), based upon the last message received.
If the ABS warning indicator request message is missing for 5 seconds or longer, the IPC defaults the ABS warning indicator on.
Possible Sources
-
Communication concern
-
ABS concern
-
GWM concern
-
IPC
PINPOINT TEST L : THE ABS (ANTI-LOCK BRAKE SYSTEM)
WARNING INDICATOR IS NEVER OR ALWAYS ON
L1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
L2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC
ABS warning indicator (ABS_LAMP) PID.
-
Command the ABS warning indicator on then off. Observe the ABS warning indicator.
Does the ABS warning indicator turn on when commanded on and turn off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
L3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
If the ABS warning indicator is always on, DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs).
Click here to access Guided Routine (ABS). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
If the ABS warning indicator is never on, the system is operating correctly.
|
|
The Airbag Warning Indicator Is Never Or Always On
Normal Operation and Fault Conditions
See Airbag Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the airbag indicator lamp request message is missing for less than 5 seconds, the IPC defaults the airbag warning indicator to its last indication state (on or off), based upon the last message received.
If the airbag indicator lamp request message is missing for 5 seconds or longer, the IPC defaults the airbag warning indicator on.
Possible Sources
-
Communication concern
-
SRS concern
-
GWM concern
-
IPC
PINPOINT TEST M : THE AIRBAG WARNING INDICATOR IS NEVER OR ALWAYS ON
M1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
M2 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
M3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC airbag warning indicator (AIRBAG_LMP) PID.
-
Command the airbag warning indicator on then off. Observe the airbag warning indicator.
Does the airbag warning indicator turn on when commanded on and turn off when commanded off?
Yes |
If the airbag warning indicator is never on, the system is operating correctly.
If the airbag warning indicator is always on, DIAGNOSE the SRS. REFER to: Seatbelt Systems (501-20A Seatbelt Systems, Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Auto Stop-Start Indicator Is Never Or Always On (Mid-Level IPC Only)
Normal Operation and Fault Conditions
See Auto Stop-Start Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the stop/start indicator request message is missing for less than 5 seconds, the IPC defaults the auto stop-start warning indicator to its last indication state (on or off), based upon the last message received.
If the stop/start indicator request message is missing for 5 seconds or longer, the IPC defaults the stop/start indicator off.
Possible Sources
-
Communication concern
-
PCM concern
-
IPC
PINPOINT TEST N : THE AUTO STOP-START INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL IPC (INSTRUMENT PANEL CLUSTER)
ONLY)
N1 VERIFY THE AUTO STOP-START SWITCH STATUS INDICATOR ILLUMINATION FUNCTION |
-
Depress the auto stop-start momentary contact switch
and verify illumination of the status indicator in the switch.
Does the switch illuminate when pressed and turn off when pressed again?
No |
DIAGNOSE the auto stop-start switch. Refer to the appropriate section in Group 415 for the procedure.
|
|
N2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
N3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the appropriate 303-14 section.
|
|
N4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
N5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC all lamps (ALL_LAMP) PID.
-
Command all the indicators on then off. Observe the auto stop-start indicator.
Does the auto stop-start indicator turn on when commanded on and turn off when commanded off?
Yes |
DIAGNOSE the auto stop-start system. REFER to: Starting System (303-06A Starting System - 1.5L EcoBoost (118kW/160PS) – I4, Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Brake Warning Indicator is Never On
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Brake Warning Indicator and ABS/Brake/Stability-Traction Control System Indication descriptions and see Brake Fluid Level Switch component description.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If
the brake (red) warning indicator request, brake warning indicator
request or red brake warning indicator request messages are missing or
invalid for less than 5 seconds, the IPC defaults the ABS warning indicator to the last indication state (on or off), based upon the last message received.
Possible Sources
-
Brake fluid level switch
-
Parking brake system concern
-
BCM
-
IPC
Visual Inspection and Diagnostic Pre-checks
Inspect the:
-
brake fluid level switch for signs of any external damage.
-
wiring harness for signs of a pinched harness causing a shorted circuit.
PINPOINT TEST O : THE BRAKE WARNING INDICATOR IS NEVER ON
O1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC brake warning indicator (PBA_LMP) PID.
-
Command the brake warning indicator on then off. Observe the brake warning indicator.
Does the brake warning indicator turn on when commanded on and turn off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
O2 DETERMINE IF THE BRAKE WARNING INDICATOR OPERATES WITH THE PARKING BRAKE APPLIED |
-
Apply the parking brake while monitoring the brake warning indicator.
Does the brake warning indicator illuminate?
|
O3 CHECK THE PARKING BRAKE SYSTEM OPERATION |
Does the parking brake system apply the rear parking brakes?
No |
REFER to: Parking Brake (206-05 Parking Brake and Actuation, Diagnosis and Testing).
|
|
O4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
INSTALL a new GWM. REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs). TEST the system for normal
operation. If the brake warning indicator still does not operate with
the parking brake applied,
Click here to access Guided Routine (ABS). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
O5 CHECK THE BRAKE FLUID LEVEL SWITCH OPERATION |
-
Disconnect Brake Fluid Level Switch C124
.
Does the brake warning indicator illuminate?
Yes |
VERIFY the brake fluid level is low enough to turn
on the brake warning indicator or has been reported low enough to turn
on the brake warning indicator. If the brake fluid level is currently
low or has been reported low, INSTALL a new brake fluid reservoir. REFER to: Brake Fluid Reservoir (206-06 Hydraulic Brake Actuation, Removal and Installation).
If the brake fluid level is not currently low or has
not been reported low, the system is operating correctly at this time.
|
|
O6 CHECK THE BRAKE FLUID LEVEL SWITCH FOR SHORT TO GROUND AT THE BRAKE FLUID LEVEL SWITCH |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C124-2
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
O7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the BCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Brake Warning Indicator is Always On
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Brake Warning Indicator and ABS/Brake/Stability-Traction Control System Indication descriptions and see Brake Fluid Level Switch component description.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If
the brake (red) warning indicator request, brake warning indicator
request or red brake warning indicator request messages are missing for 5
seconds longer, the IPC defaults the brake warning indicator on.
BCM
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
B1048:01
|
Brake Fluid Level Switch: General Electrical Failure
|
A continuous and on-demand DTC that sets in the BCM when the BCM detects an open on the brake fluid level switch input.
|
B1048:7B
|
Brake Fluid Level Switch: Low Fluid Level
|
An on-demand DTC that sets in the BCM if the BCM detects a low brake fluid level input from the brake fluid level switch.
|
Possible Sources
-
Wiring, terminals or connectors
-
Brake fluid level switch
-
Parking brake position switch
-
Communication concern
-
ABS concern
-
BCM
-
IPC
Visual Inspection and Diagnostic Pre-checks
Inspect the:
-
base brake system and the parking brake system for correct operation.
-
brake fluid level switch connection and check for signs
of connector terminal damage, corrosion or pushed-out pins.
-
brake fluid level switch wiring for signs of a cut or opened circuit.
-
brake fluid level switch for signs of any external damage.
PINPOINT TEST P : THE BRAKE WARNING INDICATOR IS ALWAYS ON
P1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
P2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
For DTC B1048:01, GO to P5
For DTC B1048:7B, VERIFY the brake fluid level is low. If the brake fluid level is low, CORRECT the low brake fluid condition. REFER to: Hydraulic Brake Actuation (206-06 Hydraulic Brake Actuation, Diagnosis and Testing). If the brake fluid level is not low, INSTALL a new brake fluid reservoir. REFER to: Brake Fluid Reservoir (206-06 Hydraulic Brake Actuation, Removal and Installation).
For all other Diagnostic Trouble Codes (DTCs), REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
P3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
P4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE ABS (ANTI-LOCK BRAKE SYSTEM)
MODULE SELF-TEST |
-
Using a diagnostic scan tool, perform the ABS module self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
P5 CHECK THE BRAKE FLUID LEVEL SWITCH |
-
Disconnect Brake Fluid Level Switch C124
.
-
Connect a fused jumper wire:
Click to display connectors
Lead 1
|
Measurement / Action
|
Lead 2
|
C124-1
|
|
C124-2
|
Does the brake warning indicator turn on?
Yes |
REMOVE the fused jumper wire. INSTALL a new brake fluid reservoir. REFER to: Brake Fluid Reservoir (206-06 Hydraulic Brake Actuation, Removal and Installation).
|
No |
REMOVE the fuse jumper wire. GO to P6
|
|
P6 CHECK THE BRAKE FLUID LEVEL SWITCH GROUND CIRCUIT FOR AN OPEN AT THE BRAKE FLUID LEVEL SWITCH |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C124-1
|
|
Ground
|
Is the resistance less than 3 ohms?
|
P7 CHECK THE BRAKE FLUID LEVEL SWITCH INPUT CIRCUIT FOR AN OPEN BETWEEN THE BCM (BODY CONTROL MODULE)
AND THE BRAKE FLUID LEVEL SWITCH |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280C-28
|
|
C124-2
|
Is the resistance less than 3 ohms?
|
P8 CHECK FOR CORRECT BCM (BODY CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the BCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Charging System Warning Indicator Is Never Or Always On (Base IPC Only)
Normal Operation and Fault Conditions
See Charging System Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the charging system indication request message is missing for less than 5 seconds, the IPC
defaults the charging system warning indicator to the last indication
state (on or off), based upon on the last message received.
If the charging system indication request message is missing for 5 seconds or longer, the IPC defaults the charging system warning indicator on.
Possible Sources
-
Charging system concern
-
Communication concern
-
BCM concern
-
IPC
PINPOINT TEST Q : THE CHARGING SYSTEM WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER)
ONLY)
Q1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC charging system warning indicator (CHARGE_LMP) PID.
-
Command the charging system warning indicator on then off. Observe the charging system warning indicator.
Does the charging system warning indicator turn on when commanded on and turn off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
Q2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
Q3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
Q4 CHECK THE CHARGING SYSTEM OPERATION |
-
Check the charging system operation.
Does the charging system operate correctly?
Yes |
If the charging system warning indicator is never on, the system is operating correctly at this time.
If the charging system warning indicator is always on, DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
No |
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
|
|
The Doo, Hood Or Luggage Compartment Lid Ajar Warning Indicator Is Never Or Always On (Base IPC Only)
Refer to Wiring Diagrams Cell 89 for schematic and connector information.
Normal Operation and Fault Conditions
See Door Ajar Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the door ajar status message is missing for less than 5 seconds, the IPC defaults the door ajar warning indicator to the last indication state (on or off), based upon the last message received.
If the door ajar status message is missing for 5 seconds or longer, the IPC defaults the door ajar warning indicator off.
BCM
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
B1178:01
|
Boot/Trunk Ajar Switch: General Electrical Failure
|
An on-demand DTC that sets in the BCM if the BCM detects an open on the luggage compartment lid ajar input.
|
Possible Sources
-
Wiring, terminals or connectors
-
Interior lighting concern
-
Luggage compartment lid ajar switch (part of the luggage compartment lid latch)
-
Communication concern
-
BCM concern
-
IPC
PINPOINT TEST R : THE DOOR, HOOD OR LUGGAGE COMPARTMENT
LID AJAR WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT
PANEL CLUSTER)
ONLY)
R1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC door ajar warning indicator (DOOR_AJAR) PID.
-
Command the door ajar warning indicator on then off. Observe the door ajar warning indicator.
Does the door ajar warning indicator turn on when commanded on and turn off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
R2 CHECK THE INTERIOR LIGHTING OPERATION |
-
Open and close each door while monitoring the interior lamps.
Do the interior lamps operate correctly with each door?
No |
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).
|
|
R3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
R4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
R5 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
For DTC B1178:01, GO to R6
For all other Diagnostic Trouble Codes (DTCs), REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
No |
For a door ajar indication concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
For the luggage compartment lid ajar indication, GO to R10
For a hood ajar indication concern, DIAGNOSE the
perimeter alarm doesn't arm from the hood (inoperative condition) and
any hood ajar switch related BCM Diagnostic Trouble Codes (DTCs) (always on condition). REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).
|
|
R6 CHECK THE LUGGAGE COMPARTMENT LID AJAR INPUT CIRCUIT FOR AN OPEN AT THE BCM (BODY CONTROL MODULE)
|
-
NOTE:
Make sure the luggage compartment lid is fully closed before proceeding with this test step.
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
Ground
|
Is the resistance less than 3 ohms?
|
R7 BYPASS THE LUGGAGE COMPARTMENT LID AJAR SWITCH AND CHECK FOR OPEN AT THE BCM (BODY CONTROL MODULE)
|
-
Disconnect Luggage Compartment Lid Latch C4424
.
-
Connect a fused jumper wire:
Click to display connectors
Lead 1
|
Measurement / Action
|
Lead 2
|
C4424-1
|
|
C4424-4
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
Ground
|
Is the resistance less than 3 ohms?
Yes |
REMOVE the fused jumper wire. INSTALL a new luggage compartment latch. REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
|
No |
REMOVE the fused jumper wire. GO to R8
|
|
R8 CHECK THE LUGGAGE COMPARTMENT LID LATCH GROUND CIRCUIT FOR AN OPEN |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C4424-4
|
|
Ground
|
Is the resistance less than 3 ohms?
|
R9 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR AN OPEN BETWEEN THE BCM (BODY CONTROL MODULE)
AND THE LUGGAGE COMPARTMENT LID LATCH |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
C4424-1
|
Is the resistance less than 3 ohms?
|
R10 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE)
|
-
Open the luggage compartment lid.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
R11 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE)
WITH THE LUGGAGE COMPARTMENT LID LATCH DISCONNECTED |
-
Disconnect Luggage Compartment Lid Latch C4424
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
Yes |
INSTALL a new luggage compartment lid latch. REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
|
|
R12 CHECK FOR CORRECT BCM (BODY CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the BCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Grade Assist Indicator Is Never Or Always On
Normal Operation and Fault Conditions
See Grade Assist Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Grade assist function concern
-
PCM
-
GWM concern
-
IPC
PINPOINT TEST S : THE GRADE ASSIST INDICATOR IS NEVER OR ALWAYS ON
S1 VERIFY THE OPERATION OF THE GRADE ASSIST FUNCTION |
-
Verify the grade assist function operates when engaged and turns off when disengaged.
Does the grade assist function operate correctly?
No |
REFER to: External Controls (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).
|
|
S2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GWM (GATEWAY MODULE A)
SELF-TEST |
-
Using a scan tool, perform the GWM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
S3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
S4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PCM (POWERTRAIN CONTROL MODULE)
MODULE SELF-TEST |
-
Using a scan tool, perform the PCM module self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the appropriate 303-14 section.
|
|
S5 CHECK THE GRADE ASSIST INDICATOR USING THE DEALER TEST MODE |
-
Enter the Dealer Test Mode. Enter the Dealer Test Mode.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
-
Monitor the grade assist indicator.
Does the grade assist indicator illuminate?
Yes |
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test. TEST the system for normal operation. If the grade assist indicator remains always on, INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
|
No |
INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
|
|
The LH- RH Turn Signal, Fog Lamp Or High Beam Indicator Is Never or Always On
Normal Operation and Fault Conditions
See LH- RH Turn Signal Indicator, Fog Lamp Indicator Or High Beam Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the turn indication data, fog lamp indicator or high beam status message is missing for less than 5 seconds, the IPC
defaults the turn signal, fog lamp or high beam indicator to its last
indication state (on or off), based upon the last message received.
If the turn indication data, fog lamp indicator or high beam status message is missing for 5 seconds or longer, the IPC defaults the turn signal, fog lamp or high beam indicator off.
Possible Sources
-
Turn signal concern
-
Fog lamp concern
-
High beam concern
-
Communication concern
-
BCM concern
-
IPC
PINPOINT TEST T : THE LH (LEFT-HAND)
- RH (RIGHT-HAND)
TURN SIGNAL, FOG LAMP OR HIGH BEAM INDICATOR IS NEVER OR ALWAYS ON
T1 DETERMINE THE FAULT CONDITION |
-
Check the operation of the high beams, fog lamps or turn signals.
Do the high beams, fog lamps or turn signals operate correctly?
No |
For high beams, REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing).
For fog lamps, REFER to: Fog Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
For turn signals, REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
|
|
T2 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
T3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
For the LH or RH turn indicator, GO to T4
For the fog lamp indicator, GO to T5
For the high beam indicator, GO to T6
|
|
T4 CHECK THE LH (LEFT-HAND)
AND RH (RIGHT-HAND)
TURN INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC
RH or LH turn signal indicator (RH_TURN_L) or (LH_TURN_L) PID.
-
Command the RH or LH turn signal indicator on and off while observing the RH or LH turn signal indicator.
Does the RH or LH turn signal indicator illuminate when commanded on and turn off when commanded off?
Yes |
DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
T5 CHECK THE FOG LAMP INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC fog lamp indicator (F_FOG_IND) PID.
Does the fog lamp indicator illuminate when commanded on and turn off when commanded off?
Yes |
DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
T6 CHECK THE HIGH BEAM INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC high beam indicator (HIGH_BEAM) PID.
-
Command the high beam indicator on and off while observing the high beam indicator.
Does the high beam indicator illuminate when commanded on and turn off when commanded off?
Yes |
DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Low Fuel Message Warning Indicator Is Never Or Always On (Base IPC Only)
Normal Operation and Fault Conditions
See Low Fuel Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
Visual Inspection And Diagnostic Pre-checks
If the low fuel indicator is never on, verify the DTE is less than 50 km (30 miles) DTE (without MyKey® key) or 80 km (50 miles) DTE (with MyKey® key) before beginning diagnostics.
If the low fuel indicator is always on, verify the DTE is greater than 50 km (30 miles) DTE (without MyKey® key) or 80 km (50 miles) DTE (with MyKey® key) before beginning diagnostics.
PINPOINT TEST U : THE LOW FUEL WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER)
ONLY)
U1 VERIFY THE OPERATION OF THE FUEL GAUGE |
-
Verify the fuel gauge operates correctly and there are no customer concerns with the fuel gauge.
Does the fuel gauge operate correctly without any customer concerns related to fuel gauge indication?
|
U2 CONFIRM THE CURRENT FUEL LEVEL |
-
Enter the Dealer Test Mode.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
-
Scroll to the Inst Fuel1 display.
Does the FLPM (second value) indicate 104 or less
with an administrator key or between 104 and 164 with a MyKey®
programmed key?
Yes |
If the low fuel warning indicator is always on, the
system is operating correctly at this time based on the current fuel
level.
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
If the low fuel warning indicator is always on,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
If the low fuel warning indicator is never on, the
system is operating correctly at this time based on the current fuel
level.
|
|
The Low Oil Pressure Warning Indicator Is Never Or Always On (Base IPC (1.5L and 2.5L)
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Low Oil Pressure Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the IPC fails to receive the oil pressure warning indicator request for less than 5 seconds, the IPC defaults the low oil pressure warning indicator to the last state (on or off), based upon the last message received.
If the IPC fails to receive the oil pressure warning indicator request for 5 seconds or longer, the IPC defaults the low oil pressure warning indicator on.
Visual Inspection and Diagnostic Pre-checks
Inspect the:
-
engine for noise or other symptom indicating a base engine or low engine oil pressure concern.
-
engine oil pressure switch for signs of external damage.
-
engine oil pressure switch connector for signs of corrosion
-
harness for damage indicating an open or short to ground.
PINPOINT TEST V : THE LOW OIL PRESSURE WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER)
(1.5L AND 2.5L)
V1 CHECK THE LOW OIL PRESSURE WARNING INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC low oil pressure warning indicator (OIL_P_L) PID.
Does the low oil pressure warning indicator illuminate when commanded on and turn off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
V2 CHECK THE TACHOMETER OPERATION |
-
Verify the tachometer operates.
Does the tachometer operate?
|
V3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
For an inoperative oil pressure warning indicator, GO to V4
For an always on oil pressure warning indicator, GO to V6
|
|
V4 CHECK FOR A STUCK CLOSED ENGINE OIL PRESSURE SWITCH |
-
Disconnect Engine Oil Pressure Switch C103 (1.5L).
-
Disconnect Engine Oil Pressure Switch C1642 (2.5L).
-
Observe the low oil pressure warning indicator.
Does the low oil pressure warning indicator turn on?
Yes |
INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.
|
|
V5 CHECK THE OIL PRESSURE INPUT CIRCUIT FOR A SHORT TO GROUND AT THE PCM (POWERTRAIN CONTROL MODULE)
|
-
Disconnect
PCM
C1915E (1.5L).
-
Disconnect
PCM
C1551E (2.5L).
-
Measure:
Click to display connectors
1.5L (Automatic)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-9
|
|
Ground
|
Click to display connectors
1.5L (Manual)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-42
|
|
Ground
|
Click to display connectors
1.5L (China)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-49
|
|
Ground
|
Click to display connectors
2.5L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1551E-25
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
V6 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
V7 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the appropriate 303-14 section.
|
|
V8 CHECK FOR A STUCK OPEN ENGINE OIL PRESSURE SWITCH |
-
Disconnect Engine Oil Pressure Switch C103 (1.5L).
-
Disconnect Engine Oil Pressure Switch C1642 (2.5L).
-
Connect a fused jumper wire:
Click to display connectors
1.5L (Automatic)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-9
|
|
Ground
|
Click to display connectors
1.5L (Manual)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-42
|
|
Ground
|
Click to display connectors
1.5L (China)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-49
|
|
Ground
|
Click to display connectors
2.5L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1551E-25
|
|
Ground
|
-
Observe the low oil pressure warning indicator.
Does the low oil pressure indicator turn off?
Yes |
REMOVE the fused jumper wire. GO to V9
|
No |
LEAVE the jumper wire connected. GO to V10
|
|
V9 CHECK THE OIL PRESSURE |
-
Test the engine for low oil pressure.
Was a low oil pressure concern detected?
Yes |
REPAIR the low oil pressure concern.
|
No |
INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.
|
|
V10 CHECK THE ENGINE OIL PRESSURE INPUT CIRCUIT FOR AN OPEN AT THE PCM (POWERTRAIN CONTROL MODULE)
|
-
Disconnect
PCM
C1915E (1.5L).
-
Disconnect
PCM
C1551E (2.5L).
-
Measure:
Click to display connectors
1.5L (Automatic)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-9
|
|
Ground
|
Click to display connectors
1.5L (Manual)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-42
|
|
Ground
|
Click to display connectors
1.5L (China)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-49
|
|
Ground
|
Click to display connectors
2.5L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1551E-25
|
|
Ground
|
Is the resistance less than 3 ohms?
Yes |
REMOVE the fused jumper wire. GO to V11
|
No |
REMOVE the fused jumper wire. REPAIR the circuit.
|
|
V11 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the PCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals - clean module pins)
-
damaged or bent pins - install new terminals/pins
-
pushed-out pins - install new pins as necessary
-
Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present
Is the concern still present?
Yes |
CHECK On-Line Automotive Service Information System
(OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Low Oil Pressure Warning Indicator Is Never Or Always On (Base IPC (2.0L and 2.7L Engines)
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Low Oil Pressure Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the engine rpm data or oil pressure warning message is missing for less than 5 seconds, the IPC defaults the low oil pressure warning indicator to the last state (on or off), based upon the last message received.
If the engine rpm data or oil pressure warning message is missing for 5 seconds or longer, the IPC defaults the low oil pressure warning indicator on.
DTC Chart - PCM
DTC
|
Description
|
Fault Trigger Conditions
|
P0521
|
Engine Oil Pressure Sensor/Switch "A" Circuit Range/Performance
|
Sets in the PCM when the PCM detects signal variation outside of the module parameters on the hardwired input from the oil pressure sensor.
|
P0522
|
Engine Oil Pressure Sensor/Switch "A" Circuit Low
|
Sets in the PCM when the PCM detects a short to ground on the hardwired input from the oil pressure sensor.
|
P0523
|
Engine Oil Pressure Sensor/Switch "A" Circuit High
|
Sets in the PCM when the PCM detects an open on the hardwired input from the oil pressure sensor.
|
P0524
|
Engine Oil Pressure Too Low
|
Sets in the PCM when the PCM detects low oil pressure.
|
Possible Sources
-
Wiring, terminals or connectors
-
Tachometer concern
-
Message center concern
-
Engine oil pressure sensor
-
Engine oil pressure concern
-
GWM concern
-
PCM concern
-
IPC
Visual Inspection and Diagnostic Pre-checks
Inspect the:
-
engine for noise or other symptom indicating a base engine or low engine oil pressure concern.
-
engine oil pressure sensor for signs of external damage.
-
engine oil pressure sensor connector for signs of corrosion.
-
harness for damage indicating an open or short to ground.
PINPOINT TEST W : THE LOW OIL PRESSURE WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER)
(2.0L AND 2.7L ENGINES)
W1 CHECK THE LOW OIL PRESSURE WARNING INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC low oil pressure warning indicator (OIL_P_L) PID.
Does the low oil pressure warning indicator illuminate when commanded on and turn off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
W2 CHECK THE TACHOMETER OPERATION |
-
Verify the tachometer operates.
Does the tachometer operate?
|
W3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
W4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
W5 CHECK THE OIL PRESSURE |
-
Test the engine for low oil pressure.
Was a low oil pressure concern detected?
Yes |
REPAIR the low oil pressure concern. REFER to the appropriate 303-00 section.
|
|
W6 CHECK FOR VOLTAGE AT THE OIL PRESSURE SENSOR |
-
Disconnect Engine Oil Pressure Sensor C1657 (2.0L).
-
Disconnect Engine Oil Pressure Sensor C1642 (2.7).
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-3
|
|
C1657-2
|
-
Measure:
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-3
|
|
C1642-2
|
Is the voltage approximately 5 volts?
|
W7 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE |
-
Disconnect
PCM
C1381B (2.0L).
-
Disconnect
PCM
C1231B (2.7L).
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1381B-70
|
|
Ground
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1231B-70
|
|
Ground
|
Is any voltage present?
|
W8 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR AN OPEN |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1381B-70
|
|
C1657-1
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1231B-70
|
|
C1642-1
|
Is the resistance less than 3 ohms?
|
W9 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO GROUND |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-1
|
|
Ground
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-1
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
W10 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO VOLTAGE |
-
Disconnect
PCM
C1381B (2.0L).
-
Disconnect
PCM
C1231B (2.7L).
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-3
|
|
Ground
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-3
|
|
Ground
|
Is any voltage present?
|
W11 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR AN OPEN |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-3
|
|
C1381E-6
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-3
|
|
C1231E-6
|
Is the resistance less than 3 ohms?
|
W12 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO GROUND |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-3
|
|
Ground
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-3
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
W13 CHECK THE OIL PRESSURE SENSOR RETURN CIRCUIT FOR AN OPEN |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-2
|
|
C1381E-20
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-2
|
|
C1231E-20
|
Is the resistance less than 3 ohms?
Yes |
INSTALL a new engine oil pressure sensor. REFER to the appropriate 303-14 section.
CLEAR the Diagnostic Trouble Codes (DTCs). TEST the system for normal operation. If the oil pressure RTT is still never or always on, GO to W14
|
|
W14 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the PCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals - clean module pins)
-
damaged or bent pins - install new terminals/pins
-
pushed-out pins - install new pins as necessary
-
Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present
Is the concern still present?
Yes |
CHECK On-Line Automotive Service Information System
(OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The MIL Is Never Or Always On
Normal Operation and Fault Conditions
See MIL.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the MIL request message is missing or invalid for less than 5 seconds, the IPC defaults the MIL to its last state (on or off) based upon the last known good message received.
If the MIL request message is missing for 5 seconds or longer, the IPC defaults the MIL on.
Possible Sources
-
Communication concern
-
PCM concern
-
IPC
PINPOINT TEST X : THE MIL (MALFUNCTION INDICATOR LAMP)
IS NEVER OR ALWAYS ON
X1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
X2 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
X3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC ( MIL) PID.
-
Command the MIL on and off while observing the indicator.
Does the MIL illuminate when commanded on and turn off when commanded off?
Yes |
If the MIL is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
If the MIL is never on, the system is operating correctly at this time.
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Electric Park Brake Indicator Is Never or Always On
Normal Operation and Fault Conditions
See Electric Park Brake Indicator and ABS/Brake/Stability-Traction Control System Indication.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
NOTE:
The electric park brake indicator only illuminates or flashes when a parking brake system or ABS fault is detected. The indicator is off under all other conditions.
If the parking brake indicator request is missing for less than 5 seconds, the IPC defaults the electric park brake indicator to its last indication state (on or off), based upon the last message received.
If the parking brake indicator request is missing for 5 seconds or longer, the IPC defaults the electric park brake indicator on.
Possible Sources
-
Communication concern
-
Electric park brake system concern
-
ABS module
-
IPC
PINPOINT TEST Y : THE ELECTRIC PARK BRAKE INDICATOR IS NEVER OR ALWAYS ON
Y1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
Y2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC all warning indicators (ALL_LAMP) PID.
-
Command all the warning indicators on then off. Observe the electric park brake indicator.
Does the electric park brake indicator turn on when commanded on and turn off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
Y3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
If the electric park brake indicator is always on, DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs).
Click here to access Guided Routine (ABS). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
If the electric park brake indicator is never on, the system is operating correctly.
|
|
The Lights On Indicator Is Never or Always On
Normal Operation and Fault Conditions
See Lights On Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the park lamp status message is missing for less than 5 seconds, the IPC defaults the lights on indicator to its last indication state (on or off), based upon the last message received.
If the park lamp status message is missing for 5 seconds or longer, the IPC defaults the lights on indicator off.
Possible Sources
-
Exterior lighting concern
-
Communication concern
-
BCM concern
-
IPC
PINPOINT TEST Z : THE LIGHTS ON INDICATOR IS NEVER OR ALWAYS ON
Z1 CHECK THE PARKING LAMPS OPERATION |
-
Place the headlamp switch in the PARKLAMP position.
-
Observe the parking lamps.
Do the parking lamps operate correctly?
No |
REFER to: Parking, Rear and License Plate Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
|
|
Z2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC lights on indicator (SIDELIGHT_LMP) PID.
-
Command the lights on indicator on and off while observing the indicator.
Does the lights on indicator illuminate when commanded on and turn off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
Z3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
Z4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
The Powertrain Malfunction (Wrench) Indicator Is Never Or Always On (Base IPC Only)
Normal Operation and Fault Conditions
See Powertrain Malfunction (Wrench) Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the transmission service required, engine service required, AWD service required or body service required request messages are missing or invalid for less than 5 seconds, the IPC defaults the powertrain malfunction (wrench) indicator to its last state (on or off) based upon the last message received.
If the transmission service required, engine service required, AWD service required or body service required request messages are missing for 5 seconds or longer, the IPC defaults the powertrain malfunction (wrench) indicator on.
Possible Sources
-
Communication concern
-
PCM concern
-
BCM concern
-
IPC
PINPOINT TEST AA : THE POWERTRAIN MALFUNCTION (WRENCH) INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER)
ONLY)
AA1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC powertrain malfunction (wrench) indicator (TRANSA_LMP) PID.
-
Command the powertrain malfunction (wrench) indicator on and off while observing the indicator.
Does the powertrain malfunction (wrench) indicator
illuminate when commanded on and turn off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AA2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AA3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
AA4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
If the powertrain malfunction (wrench) indicator is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
If the powertrain malfunction (wrench) indicator is
never on, the system is operating correctly at this time.
|
|
The PRNDL Indicator Is Never On or Never Displays P
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See PRNDL Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If
the transmission gear display or transmission shift mode display
message is missing for less than 5 seconds, the PRNDL display remains in
the last indication state (on or off), based upon the last message
received.
If the transmission gear display or transmission shift mode display message is missing for 5 seconds or longer, the IPC defaults the PRNDL display off.
Possible Sources
-
Transmission concern
-
GWM concern
-
IPC
Visual Inspection And Diagnostic Pre-checks
Verify the vehicle is not in transport mode.
PINPOINT TEST AB : THE PRNDL INDICATOR IS NEVER ON OR NEVER DISPLAYS P
AB1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any DTCs recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AB2 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AB3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any transmission related DTCs recorded?
Yes |
REFER
to the appropriate 307-01 section.
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Safety Belt Warning Indicator Is Never or Always On
Normal Operation and Fault Conditions
See Safety Belt Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the driver safety belt status is missing for less than 5 seconds, the IPC defaults the safety belt warning indicator to its last indication state (on or off), based upon the last message received.
If the driver safety belt status message is missing for 5 seconds or longer, the IPC defaults the safety belt warning indicator off.
Possible Sources
-
Driver safety belt buckle concern
-
Communication concern
-
SRS concern
-
IPC
PINPOINT TEST AC : THE SAFETY BELT WARNING INDICATOR IS NEVER OR ALWAYS ON
AC1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AC2 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AC3 CHECK THE DRIVER SAFETY BELT BUCKLE STATUS |
-
Using a diagnostic scan tool, monitor the RCM driver safety belt buckle PID (SBELT_D_ST) while buckling and unbuckling the driver safety belt.
Does the PID display BUCKLED with the safety belt buckled and UNBUCKLED with the safety belt unbuckled?
No |
INSTALL a new safety belt buckle. REFER to: Front Seatbelt Buckle (501-20A Seatbelt Systems, Removal and Installation).
|
|
AC4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC safety belt warning indicator (SBLT_LAMP) PID.
-
Command the safety belt warning indicator on and off while observing the safety belt warning indicator.
Does the safety belt warning indicator illuminate when commanded on and turn off when commanded off?
Yes |
INSTALL a new RCM. REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Stability-Traction Control Indicator (Sliding Car Icon) Is Never Or Always On
Normal Operation and Fault Conditions
See Stability-Traction Control Indicator (Sliding Car Icon).
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the stability-traction control indicator request is missing or invalid for less than 5 seconds, the IPC
defaults the stability-traction control indicator (sliding car icon) to
the last indication state (on or off), based upon the last message
received.
If the IPC does not receive the stability-traction control indicator request for 5 seconds or longer, the IPC defaults the stability-traction control indicator (sliding car icon) on.
Possible Sources
-
Communication concern
-
Stability-traction control system concern
-
IPC
PINPOINT TEST AD : THE STABILITY-TRACTION CONTROL INDICATOR (SLIDING CAR ICON) IS NEVER OR ALWAYS ON
AD1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AD2 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AD3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC stability-traction control indicator (TC/IVD/RSCLMP) PID.
-
Command the stability-traction control indicator
(sliding car icon) on and off while observing the stability-traction
control indicator (sliding car icon).
Does the stability-traction control indicator
(sliding car icon) illuminate when commanded on and turn off when
commanded off?
Yes |
If the stability-traction control indicator (sliding
car icon) is never on, the system is operating correctly.
If the stability-traction control indicator (sliding car icon) is always on, DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs). REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Stability-Traction Control Disabled Indicator (Sliding Car OFF Icon) Is Never Or Always On
Normal Operation and Fault Conditions
See Stability-Traction Control Disabled Indicator (Sliding Car OFF Icon).
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the stability-traction control disabled indicator request is missing or invalid for less than 5 seconds, the IPC
defaults the stability-traction control disabled indicator (sliding car
OFF icon) to the last indication state (on or off), based upon the last
message received.
If the IPC does not receive the stability-traction control disabled indicator request for 5 seconds or longer, the IPC defaults the stability-traction control disabled indicator (sliding car OFF icon) off.
When
a MyKey® programmed key is in use and the AdvanceTrac® on feature is
configured always on, the traction control system cannot be disabled and
the traction control indicator does not turn on when the traction
control disable button is pressed. The traction control indicator still
functions correctly to indicate a traction control system fault and a
traction control active event.
Possible Sources
-
MyKey® programmed key in use
-
Stability-traction control system concern
-
Stability-traction control system cannot be disabled
-
Communication concern
-
IPC
PINPOINT TEST AE : THE STABILITY-TRACTION CONTROL DISABLED INDICATOR (SLIDING CAR OFF ICON) IS NEVER OR ALWAYS ON
AE1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AE2 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AE3 CHECK FOR THE KEY TYPE |
-
Check if the key is a MyKey® programmed key or an administrator key. Refer to the Owner's Literature.
Is the key an administrator key?
|
AE4 CHECK FOR THE ADVANCETRAC® ON FEATURE CONFIGURED ALWAYS ON |
-
Check if the AdvanceTrac® feature is configured always on. Refer to the Owner's Literature.
Is the AdvanceTrac® feature configured always on?
Yes |
The traction control system cannot be disabled when the AdvanceTrac® on feature is configured always on.
|
|
AE5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC stability-traction control disabled indicator (sliding car OFF icon) (STAB_TC_LMP) PID.
-
Command the stability-traction control disabled
indicator (sliding car OFF icon) on and off while observing the
stability-traction control disabled indicator (sliding car OFF icon).
Does the stability-traction control disabled
indicator (sliding car OFF icon) illuminate when commanded on and turn
off when commanded off?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AE6 CHECK THE TRACTION CONTROL SETTING THROUGH THE MESSAGE CENTER |
-
Using the LH steering
wheel switch and an administrator key, navigate to the traction control
setting menu and observe the traction control setting.
-
Configure the stability-traction control on then off again.
Does the traction control selection change when the feature is configured on and off?
Yes |
The system is operating correctly at this time.
|
No |
DIAGNOSE the stability-traction control cannot be disabled. REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
|
|
The TPMS Warning Indicator Is Never or Always On
Normal Operation and Fault Conditions
See TPMS Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the tire pressure warning indicator message is missing for 5 seconds or less, the TPMS warning indicator remains in its last indication state (on or off), based upon the last message received.
If the tire pressure warning indicator message is missing for 5 seconds or longer, the IPC flashes the TPMS warning indicator for approximately 75 seconds, then illuminates the TPMS warning indicator.
Possible Sources
-
Low tire pressure
-
Communication concern
-
BCM concern
-
TPMS concern
-
IPC
PINPOINT TEST AF : THE TPMS (TIRE PRESSURE MONITORING SYSTEM)
WARNING INDICATOR IS NEVER OR ALWAYS ON
AF1 CHECK THE TIRE PRESSURE |
-
Verify the tire pressure in all tires meets the
recommended tire pressures on the vehicle certification label.
REFER to: Identification Codes (100-01 Identification Codes, Description and Operation).
Do all the tires meet the recommended tire pressures?
No |
CORRECT the tire pressures.
|
|
AF2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AF3 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any DTCs recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
AF4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AF5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC
TPMS warning indicator (TPMWARN_LMP) PID.
-
Command the TPMS warning indicator on and off while observing the TPMS warning indicator.
Does the TPMS warning indicator illuminate when commanded on and turn off when commanded off?
Yes |
If the TPMS warning indicator is never on, the system is operating correctly.
If the TPMS warning indicator is always on, DIAGNOSE the TPMS. REFER to: Tire Pressure Monitoring System (TPMS) (204-04B Tire Pressure Monitoring System (TPMS), Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Message Center Is Not Operating Correctly
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Steering Wheel Switch-Message Center (in Component Description).
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
DTC
|
Description
|
Fault Trigger Conditions
|
P137F:09
|
Steering Wheel Left Switch Pack: Component Failure
|
A continuous memory DTC that sets in the IPC when the IPC detects a message center switch pressed for 2 minutes or longer.
|
SCCM
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
B137F:09
|
Steering Wheel Left Switch Pack: Component Failure
|
A continuous and on-demand DTC that sets in the SCCM when the SCCM detects a message center switch pressed for 2 minutes or longer.
|
B137F:11
|
Steering Wheel Left Switch Pack: Circuit Short To Ground
|
A continuous and on-demand DTC that sets in the SCCM when the SCCM detects a short to ground on the message center switch input circuit.
|
B137F:17
|
Steering Wheel Left Switch Pack: Circuit Voltage Above Threshold
|
A continuous and on-demand DTC that sets in the SCCM when the SCCM detects an open or short to voltage on the message center switch input circuit.
|
Possible Sources
-
Wiring, terminals or connectors
-
Clockspring
-
Message center switch (part of the LH steering wheel switch)
-
SCCM
-
IPC
PINPOINT TEST AG : THE MESSAGE CENTER IS NOT OPERATING CORRECTLY
AG1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
For DTC B137F:09, GO to AG2
For all other Diagnostic Trouble Codes (DTCs), REFER to DTC Chart: IPC in this section.
|
|
AG2 PERFORM THE SCCM (STEERING COLUMN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the SCCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
For SCCM
DTC B137F:09 or IPC
DTC B137F:09, INSTALL a new LH steering wheel switch. REFER to: Steering Column Multifunction Switch LH (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
For DTC B137F:11, GO to AG5
For DTC B137F:17, GO to AG8
|
|
AG3 CHECK THE STEERING WHEEL SWITCH INPUT TO THE SCCM (STEERING COLUMN CONTROL MODULE)
|
-
Using a diagnostic scan tool, view the SCCM Parameter Identifications (PIDs).
-
Select the LH steering wheel switch Parameter Identifications (PIDs) (L_CURS_LFT, L_CURS_RGT, L_CURS_UP, L_CURS_DWN and L_CURS_OK).
Do the Parameter Identifications (PIDs) match the switch position?
Yes |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AG4 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE)
OUTPUT AT THE LH (LEFT-HAND)
STEERING WHEEL SWITCH |
-
Disconnect
LH Steering Wheel Switch C2490
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2490-3
|
|
C2490-5
|
Is the voltage approximately 5 volts?
Yes |
INSTALL a new LH steering wheel switch. REFER to: Steering Column Multifunction Switch LH (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
|
No |
INSTALL a new SCCM. REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
|
|
AG5 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT BETWEEN THE LH (LEFT-HAND)
STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR A SHORT TO GROUND WITH THE DRIVER AIRBAG REMOVED |
-
WARNING:
Turn the ignition OFF and wait one minute to
deplete the backup power supply. Failure to follow this instruction may
result in serious personal injury or death in the event of an accidental
deployment.
Wait one minute.
-
Remove the driver airbag.
REFER to: Driver Airbag (501-20B Supplemental Restraint System, Removal and Installation).
-
Disconnect Upper Clockspring C218B
.
-
Using a diagnostic scan tool, perform the SCCM self-test.
Is DTC B137F:17 recorded?
|
AG6 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT BETWEEN THE LH (LEFT-HAND)
STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR A SHORT TO GROUND WITH THE LH (LEFT-HAND)
STEERING WHEEL SWITCH DISCONNECTED |
-
Disconnect
LH Steering Wheel Switch C2490
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2490-3
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
Yes |
INSTALL a new LH steering wheel switch. REFER to: Steering Column Multifunction Switch LH (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
|
No |
INSTALL a new steering wheel. REFER to: Steering Wheel (211-04 Steering Column, Removal and Installation).
|
|
AG7 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT BETWEEN THE LH (LEFT-HAND)
STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR A SHORT TO GROUND WITH THE CLOCKSPRING DISCONNECTED |
-
Disconnect Clockspring C218C
.
-
Using a diagnostic scan tool, perform the SCCM self-test.
Is DTC B137F:17 recorded?
Yes |
INSTALL a new clockspring. REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).
|
|
AG8 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE |
-
WARNING:
Turn the ignition OFF and wait one minute to
deplete the backup power supply. Failure to follow this instruction may
result in serious personal injury or death in the event of an accidental
deployment.
Wait one minute.
-
Remove the driver airbag.
REFER to: Driver Airbag (501-20B Supplemental Restraint System, Removal and Installation).
-
Disconnect
LH Steering Wheel Switch C2490
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2490-3
|
|
C2490-5
|
Is any voltage present?
|
AG9 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT BETWEEN THE LH (LEFT-HAND)
STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR AN OPEN |
-
Disconnect Upper Clockspring C218B
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2490-3
|
|
C218B-14
|
Is the resistance less than 3 ohms?
|
AG10 CHECK THE MESSAGE CENTER SWITCH RETURN CIRCUIT BETWEEN THE LH (LEFT-HAND)
STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR AN OPEN |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2490-5
|
|
C218B-8
|
Is the resistance less than 3 ohms?
|
AG11 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT THROUGH THE CLOCKSPRING FOR AN OPEN |
-
Disconnect Clockspring C218C
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
Upper Clockspring (Component Side) - Pin 14
|
|
Lower Clockspring (Component Side) - Pin 6
|
Is the resistance less than 3 ohms?
No |
INSTALL a new clockspring. REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).
|
|
AG12 CHECK THE MESSAGE CENTER SWITCH RETURN CIRCUIT THROUGH THE CLOCKSPRING FOR AN OPEN |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
Upper Clockspring (Component Side) - Pin 8
|
|
Lower Clockspring (Component Side) - Pin 9
|
Is the resistance less than 3 ohms?
No |
INSTALL a new clockspring. REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).
|
|
AG13 CHECK FOR CORRECT SCCM (STEERING COLUMN CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the SCCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the SCCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK On-Line Automotive Service Information System
(OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SCCM. REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Compass Is Inoperative (Except Touchscreen Audio)
Normal Operation and Fault Conditions
See Compass Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If
the compass display data messages are missing or invalid for 5 seconds
or less, the compass displays the last vehicle direction based upon the
last known good compass display message received.
If the compass display data messages are invalid or missing for more than 5 seconds, the IPC defaults the display to all dashes (---).
Possible Sources
-
Communication concern
-
GPSM concern
-
IPC
PINPOINT TEST AH : THE COMPASS IS INOPERATIVE (EXCEPT TOUCHSCREEN AUDIO)
AH1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GPSM (GLOBAL POSITIONING SYSTEM MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the GPSM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
Refer to the appropriate section in Group 415 for the procedure.
|
|
AH2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
INSTALL a new GPSM. Refer to the appropriate section in Group 415 for the procedure.
|
|
The Compass Is Inoperative (Touchscreen Audio)
Normal Operation and Fault Conditions
See Compass Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If
the compass display message is missing or invalid for 5 seconds or
less, the compass displays the last vehicle direction based upon the
last known good compass display message received.
If the compass display message is invalid or missing for more than 5 seconds, the IPC defaults the display to all dashes (---).
Possible Sources
-
Communication concern
-
APIM concern
-
IPC
PINPOINT TEST AI : THE COMPASS IS INOPERATIVE (TOUCHSCREEN AUDIO)
AI1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the APIM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Information and Entertainment System (415-00 Information and Entertainment System - General Information)
. or REFER to: Information and Entertainment System (415-00 Information and Entertainment System - General Information)
.
|
|
AI2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
DIAGNOSE the APIM.
Click here to access Guided Routine (APIM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The DTE Display Is Incorrect Or Fluctuates
Normal Operation and Fault Conditions
Refer to DTE Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
NOTE:
The DTE display and
the fuel gauge both use the fuel level input from the fuel tank to
provide their respective functions. If the fuel gauge doesn't function
correctly, both the fuel gauge and the DTE display are affected.
NOTE:
The actual DTE can be higher or lower than the DTE displayed in the message center due to changes in driving conditions. It is important to understand how the DTE is calculated and the factors that impact the DTE display when determining how to address any DTE concerns.
The DTE is calculated in the IPC
using the Running Average Fuel Economy (RAFE), which is the fuel
economy over a much longer distance than the Instantaneous Fuel Economy
(IFE), and the fuel level input from the fuel sender(s) to determine how
many miles the vehicle can be driven based on the remaining fuel in the
tank.
NOTE:
Even if the fuel economy is relatively constant, the DTE can vary in the short term by up to 50 miles, but is usually within 10 miles.
The IPC
defaults to a base programmed fuel economy when the battery is
initially connected and adjusts upward or downward based on driving
habits and conditions.
Since the DTE
is calculated and averaged over a longer period of time, varying
driving conditions can have a significant impact on the current or short
term DTE as opposed to the displayed DTE. This difference often leads to customer complaints of incorrect or invalid DTE.
The following list provides some (not all) of the driving conditions that may lead to an incorrect or fluctuating DTE concern:
-
Changing between towing/not towing
-
Changing driving between city and highway
-
Allowing the vehicle to idle for long periods of time
-
Using the remote start feature (if equipped) frequently
or allowing the vehicle to warm up, particularly when parked on a grade
-
Parking or driving on grades
-
Not using a type of fuel (E85 or non ethanol based) consistently
-
Over-fueling or not filling the tank completely (partial refueling)
To better illustrate the affects of how driving conditions can affect DTE, please refer to the examples below.
The
example below illustrates how the following observations are normal and
expected since the low fuel reminder is triggered from a fuel volume
and not from a fixed distance to empty.
If while driving, the low fuel reminder (low fuel indicator and low fuel warning message) displays when the DTE equals 94 km (59 miles) and the driver adds 11.4 L (3 gallons) of fuel, the new DTE may become 125 km (78 miles). After continued driving, the low fuel reminder may now display when the DTE equals 83 km (52 miles).
The
next example (below) illustrates what occurs when idling on an incline.
In this example, the customer should be made aware of how the condition
will correct after a few minutes of idling on a level surface.
If
the customer stops and parks the vehicle on an incline in a driveway,
then in the morning remote starts the vehicle, allowing the engine to
idle, the DTE may now equal 184 km (115 miles). As the customer drives, the low fuel reminder displays when the DTE equals 149 km (93 miles). Finally, after 5 more minutes of driving, the DTE is back to 80 km (50 miles).
In this example, the fuel gauge and the DTE display can be out of sync, but self-corrects after several minutes of driving.
Possible Sources
-
Fuel gauge concern
-
Changes in driving conditions such as:
-
alcohol in the fuel (gasoline engines only)
-
BCM concern
-
IPC configuration
Visual Inspection and Diagnostic Prechecks
Make sure to record the Running Average Fuel Economy (RAFE) prior to disconnecting the battery or removing the IPC fuse ( BCM fuse 13 [7.5A]). If any of the previous conditions occur, the vehicle must be driven over time to allow the DTE calculations to adjust.
PINPOINT TEST AJ : THE DTE (DISTANCE TO EMPTY)
DISPLAY IS INCORRECT OR FLUCTUATES
AJ1 REVIEW AND INVESTIGATE THE FOLLOWING DRIVING CONDITIONS WITH THE CUSTOMER |
-
Determine whether the driver changes the following driving conditions:
-
changing between towing/not towing, city/highway driving
-
use of extended idle times
-
use of remote start frequently (if equipped)
-
parking/driving on grades
-
use of E85 fuel exclusively or switching to non-Ethanol fuel (gas engines only)
-
over filling the fuel tank or not filling the tank(s) completely (partial refueling)
Does the driver change driving conditions?
Yes |
Advise the customer how changing driving conditions can affect the current short-term DTE as opposed to the displayed long-term DTE.
|
|
AJ2 CHECK THE FUEL GAUGE FOR CORRECT OPERATION |
-
Verify the fuel gauge is functioning and correctly indicating the remaining fuel level.
Is the fuel gauge operating correctly?
No |
For single sender L-shaped fuel tank, GO to Pinpoint Test C
For dual sender saddle-type fuel tank, GO to Pinpoint Test D
|
|
AJ3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AJ4 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
No |
The vehicle configuration is most likely incorrect
for the fuel tank size. INSTALL As-Built data from Professional
Technician Society (PTS) following scan tool instructions under Module
Programming>As-Built.
|
|
The Outside Air Temperature Display Is Inoperative or Incorrect
Normal Operation and Fault Conditions
See Outside Air Temperature Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the air ambient temperature message is missing or invalid for less than 5 seconds, the IPC defaults the outside air temperature display to the last temperature reading, based upon the last message received.
If the air ambient temperature message is missing or invalid for 5 seconds or longer from the PCM, the IPC displays all dashes (- -) in the outside air temperature display area.
Possible Sources
-
Communication concern
-
Ambient Air Temperature (AAT) sensor
-
BCM concern
-
PCM
-
IPC
PINPOINT TEST AK : THE OUTSIDE AIR TEMPERATURE DISPLAY IS INOPERATIVE OR INCORRECT
AK1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AK2 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
AK3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AK4 PERFORM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the appropriate 303-14 section.
|
|
AK5 CHECK THE OUTSIDE AIR TEMPERATURE CONCERN |
-
Verify the customer outside air temperature display concern.
Is the outside air temperature display concern for an incorrect temperature display?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AK6 CHECK THE AMBIENT AIR TEMPERATURE INPUT TO THE PCM (POWERTRAIN CONTROL MODULE)
|
-
Using an infrared temperature scanner or similar
tool, measure and record the temperature of the ambient air temperature
sensor body.
-
Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
-
Select the ambient air temperature PID (AAT).
-
Monitor the ambient air temperature PID and compare PID value with the recorded temperature of the ambient air temperature sensor body.
Does the ambient air temperature PID match the recorded ambient air temperature sensor measurement within +/- 3° C (+/- 5° F)?
|
AK7 CHECK THE OUTSIDE AIR TEMPERATURE DISPLAY UPDATE |
-
Drive the vehicle above 33 km/h (20 mph) to allow the outside air temperature display to update.
Did the outside air temperature display update toward the actual ambient air temperature?
Yes |
The system is operating correctly at this time.
Explain to the customer the operation of the system as it relates to the
update strategy.
|
No |
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AK8 CHECK THE AMBIENT AIR TEMPERATURE SENSOR RESISTANCE |
-
Disconnect
PCM
C1951B (1.5L Engine).
-
Disconnect
PCM
C1381B (2.0L Engine).
-
Disconnect
PCM
C1551B (2.5L Engine).
-
Disconnect
PCM
C1231B (2.7L and 3.0L Engines).
-
Measure:
Click to display connectors
1.5L Engine
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1951B-51
|
|
C1951B-18
|
Click to display connectors
2.0L Engine
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1381B-51
|
|
C1381B-18
|
Click to display connectors
2.5L Engine
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1551B-47
|
|
C1551B-33
|
Click to display connectors
2.7L and 3.0L Engines
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1231B-51
|
|
C1231B-18
|
-
Compare the ambient temperature sensor resistances using the table below.
Outside Air Temperature
|
Ambient Air Temperature Sensor Value
|
Celcius
|
Fahrenheit
|
Resistance (K ohms)
|
-1.1° to 4.4°
|
30° to 40°
|
27.49 to 33.47
|
4.4° to 10°
|
40° to 50°
|
22.06 to 28.86
|
10° to 15.6°
|
50° to 60°
|
16.63 to 23.10
|
15.6° to 21.1°
|
60° to 70°
|
11.74 to 17.32
|
21.1° to 26.7°
|
70° to 80°
|
9.34 to 12.14
|
26.7° to 32.2°
|
80° to 90°
|
8.49 to 9.62
|
32.2° to 37.8°
|
90° to 100°
|
5.93 to 7.87
|
37.8° to 43.3°
|
100° to 110°
|
4.78 to 6.11
|
Does the resistance match the table specifications above?
|
AK9 CHECK THE AMBIENT AIR TEMPERATURE SENSOR RESISTANCE |
-
Disconnect Ambient Air Temperature Sensor C132
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C132-1 Component Side
|
|
C132-2 Component Side
|
-
Compare the ambient temperature sensor resistances using the table below.
Outside Air Temperature
|
Ambient Air Temperature Sensor Value
|
Celcius
|
Fahrenheit
|
Resistance (K ohms)
|
-1.1° to 4.4°
|
30° to 40°
|
27.49 to 33.47
|
4.4° to 10°
|
40° to 50°
|
22.06 to 28.86
|
10° to 15.6°
|
50° to 60°
|
16.63 to 23.10
|
15.6° to 21.1°
|
60° to 70°
|
11.74 to 17.32
|
21.1° to 26.7°
|
70° to 80°
|
9.34 to 12.14
|
26.7° to 32.2°
|
80° to 90°
|
8.49 to 9.62
|
32.2° to 37.8°
|
90° to 100°
|
5.93 to 7.87
|
37.8° to 43.3°
|
100° to 110°
|
4.78 to 6.11
|
Does the resistance match the table specifications above?
Yes |
The ambient air temperature sensor is operating correctly. REPAIR the circuits for high circuit resistance.
|
|
AK10 CHECK THE AMBIENT AIR TEMPERATURE (AAT) SENSOR FOR OBSTRUCTIONS OR DEBRIS |
-
Check the area around the Ambient Air Temperature
(AAT) sensor for any obstructions or debris such as leaves or paper.
Is the area around the Ambient Air Temperature (AAT) sensor free from any obstructions or debris?
No |
CLEAR all debris or obstructions as necessary to
allow for the free flow of air around the Ambient Air Temperature (AAT)
sensor.
|
|
AK11 CHECK THE AMBIENT AIR TEMPERATURE (AAT) SENSOR OPERATION |
-
Disconnect Ambient Air Temperature (AAT) Sensor C132
.
-
Inspect the connector and wiring:
-
water intrusion
-
corrosion
-
damaged pins
-
pushed-out pins
Are there any signs of water intrusion, corrosion, damaged or pushed out pins?
Yes |
REPAIR the Ambient Air Temperature (AAT) sensor
connector or wiring for any water intrusion, corrosion, damaged or
pushed out pins.
|
No |
INSTALL a new ambient air temperature sensor.
|
|
The Auto Stop-Start RTT Indicator Is Never Or Always On (High Level IPC Only)
Normal Operation and Fault Conditions
See Auto Stop-Start Message Center Displays.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the stop/start indicator request message is missing for less than 5 seconds, the IPC defaults the auto stop-start warning indicator to its last indication state (on or off), based upon the last message received.
If the stop/start indicator request message is missing for 5 seconds or longer, the IPC defaults the stop/start indicator off.
Possible Sources
-
Communication concern
-
PCM concern
-
IPC
PINPOINT TEST AL : THE AUTO STOP-START RTT (RECONFIGURABLE TELLTALE)
INDICATOR IS NEVER OR ALWAYS ON (HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER)
ONLY)
AL1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AL2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AL3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the appropriate 303-14 section.
|
|
AL4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL |
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Select the IPC all lamps (ALL_LAMP) PID.
-
Command all the indicators on then off. Observe the auto stop-start indicator.
Does the auto stop-start indicator turn on when commanded on and turn off when commanded off?
Yes |
DIAGNOSE the auto stop-start system. Refer to the appropriate section in Group 303 for the procedure.
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
The Blind Spot Information System (BLIS) Off RTT Indicator Is Never Or Always On
Normal Operation and Fault Conditions
See Blind Spot Monitoring System (BLIS) Off RTT Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the cross traffic alert left or cross traffic alert right message is missing or invalid for less than 5 seconds, the IPC defaults the Blind Spot Information System (BLIS) off RTT indicator to the last state (on or off), based upon the last message received.
If the cross traffic alert left or cross traffic alert right message is missing or invalid for 5 seconds or longer, the IPC defaults the Blind Spot Information System (BLIS) off RTT warning indicator off.
Possible Sources
-
Communication concern
-
SODL concern
-
SODR concern
-
IPC
PINPOINT TEST AM : THE BLIND SPOT INFORMATION SYSTEM (BLIS) OFF RTT (RECONFIGURABLE TELLTALE)
INDICATOR IS NEVER OR ALWAYS ON
AM1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AM2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AM3 PERFORM THE SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH)
AND SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH)
SELF-TESTS |
-
Using a diagnostic scan tool, perform the SODL and SODR self-tests.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
|
|
AM4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
DIAGNOSE the Blind Spot Information System (BLIS). REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
|
|
The Charging System RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC Only)
Normal Operation and Fault Conditions
See Charging System RTT Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the charging system indication request is missing for less than 5 seconds, the IPC defaults the charging system RTT warning indicator to the last indication state (on or off), based upon on the last message received.
If the charging system indication request is missing for 5 seconds or longer, the IPC defaults the charging system RTT warning indicator on.
Possible Sources
-
Charging system concern
-
Communication concern
-
IPC
PINPOINT TEST AN : THE CHARGING SYSTEM RTT (RECONFIGURABLE TELLTALE)
WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER)
ONLY)
AN1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AN2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AN3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AN4 CHECK THE CHARGING SYSTEM OPERATION |
-
Check the charging system operation.
Does the charging system operate correctly?
Yes |
If the charging system RTT warning indicator is never on, the system is operating correctly at this time.
If the charging system RTT warning indicator is always on, DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
No |
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
|
|
The Cruise Control RTT Indicator Is Never On
Normal Operation and Fault Conditions
See Cruise Control RTT Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If
the cruise control status, cruise control override (adaptive cruise) or
cruise control set speed (adaptive cruise) message is missing or deemed
invalid by the IPC for less than 5 seconds, the IPC defaults the cruise control indicator to the last indication state (on or off), based upon the last message received.
If
the cruise control status, cruise control override (adaptive cruise) or
cruise control set speed (adaptive cruise) message is missing or if the
data is deemed invalid by the IPC for 5 seconds or longer, the IPC defaults the cruise control indicator off.
Possible Sources
-
Communication concern
-
Cruise control concern
-
IPC
PINPOINT TEST AO : THE CRUISE CONTROL RTT (RECONFIGURABLE TELLTALE)
INDICATOR IS NEVER ON
AO1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AO2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AO3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
DIAGNOSE the cruise control system. REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).
|
|
The Door, Hood Or Luggage Compartment Lid Ajar RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC Only)
Refer to Wiring Diagrams Cell 89 for schematic and connector information.
Normal Operation and Fault Conditions
See Door Ajar Indication Message Center Displays.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the door status message is missing for less than 5 seconds, the IPC
defaults all door, hood and luggage compartment lid ajar message center
displays to the last indication state (on or off), based upon the last
message received.
If the door status message is missing for 5 seconds or longer, the IPC defaults all door, hood and luggage compartment lid ajar message center displays off.
BCM
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
B1178:01
|
Boot/Trunk Ajar Switch: General Electrical Failure
|
An on-demand DTC that sets in the BCM if the BCM detects an open on the luggage compartment lid ajar input.
|
Possible Sources
-
Wiring, terminals or connectors
-
Interior lighting concern
-
Luggage compartment lid latch ajar switch (part of the luggage compartment lid latch)
-
Communication concern
-
BCM concern
-
IPC
PINPOINT TEST AP : THE DOOR, HOOD OR LUGGAGE COMPARTMENT LID AJAR RTT (RECONFIGURABLE TELLTALE)
WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER)
ONLY)
AP1 CHECK THE MESSAGE CENTER OPERATION |
-
Disconnect
PCM
C1915B (1.5L), C1381B (2.0L), C1551B (2.5L) or C1231B (2.7L).
-
Monitor the message center messages and RTT indicators.
Did multiple message center messages and RTT warning indicators appear?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AP2 CHECK THE INTERIOR LIGHTING OPERATION |
-
Open and close each door and the luggage compartment while monitoring the interior lamps.
Do the interior lamps operate correctly with each door, hood and the luggage compartment lid?
No |
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).
|
|
AP3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AP4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AP5 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
For DTC B1178:01, GO to AP6
For all other Diagnostic Trouble Codes (DTCs), REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
No |
For a door ajar indication concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
For the luggage compartment lid ajar indication, GO to AP6
For a hood ajar indication concern, DIAGNOSE the
perimeter alarm doesn't arm from the hood (inoperative condition) and
any hood ajar switch related BCM Diagnostic Trouble Codes (DTCs) (always on condition). REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).
|
|
AP6 CHECK THE LUGGAGE COMPARTMENT LID AJAR INPUT CIRCUIT FOR AN OPEN AT THE BCM (BODY CONTROL MODULE)
|
-
NOTE:
Make sure the luggage compartment lid is fully closed before proceeding with this test step.
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
Ground
|
Is the resistance less than 3 ohms?
|
AP7 BYPASS THE LUGGAGE COMPARTMENT LID AJAR SWITCH AND CHECK FOR OPEN AT THE BCM (BODY CONTROL MODULE)
|
-
Disconnect Luggage Compartment Lid Latch C4424
.
-
Connect a fused jumper wire:
Click to display connectors
Lead 1
|
Measurement / Action
|
Lead 2
|
C4424-1
|
|
C4424-4
|
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
Ground
|
Is the resistance less than 3 ohms?
Yes |
REMOVE the fused jumper wire. INSTALL a new luggage compartment latch. REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
|
No |
REMOVE the fused jumper wire. GO to AP8
|
|
AP8 CHECK THE LUGGAGE COMPARTMENT LID LATCH GROUND CIRCUIT FOR AN OPEN |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C4424-4
|
|
Ground
|
Is the resistance less than 3 ohms?
|
AP9 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR AN OPEN BETWEEN THE BCM (BODY CONTROL MODULE)
AND THE LUGGAGE COMPARTMENT LID LATCH |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
C4424-1
|
Is the resistance less than 3 ohms?
|
AP10 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE)
|
-
Open the luggage compartment lid.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
AP11 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE)
WITH THE LUGGAGE COMPARTMENT LID LATCH DISCONNECTED |
-
Disconnect Luggage Compartment Lid Latch C4424
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280D-34
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
Yes |
INSTALL a new luggage compartment lid latch. REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
|
|
AP12 CHECK FOR CORRECT BCM (BODY CONTROL MODULE)
OPERATION |
-
Disconnect and inspect BCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Engine Over-Temperature RTT Warning Indicator Is Never Or Always On
Normal Operation and Fault Conditions
See Engine Over-Temperature RTT Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the engine coolant temperature data, engine overheat indication request or HVAC heater core temperature messages are missing or invalid for less than 5 seconds, the IPC defaults the motor over-temperature RTT warning indicator to the last indication state (on or off), based upon on the last message received.
If the engine coolant temperature data, engine overheat indication request or HVAC heater core temperature messages are missing or invalid for 5 seconds or longer, the IPC defaults the motor over-temperature RTT warning indicator on.
Possible Sources
-
Communication concern
-
PCM input concern
-
IPC
PINPOINT TEST AQ : THE ENGINE OVER-TEMPERATURE RTT (RECONFIGURABLE TELLTALE)
WARNING INDICATOR IS NEVER OR ALWAYS ON
AQ1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AQ2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AQ3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
If the engine over-temperature message center is never on, the system is operating correctly at this time.
If the engine over-temperature RTT indicator is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
|
|
The Grade Assist RTT Indicator Is Never Or Always On
Normal Operation and Fault Conditions
See Grade Assist Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Grade assist function concern
-
PCM
-
GWM concern
-
IPC
PINPOINT TEST AR : THE GRADE ASSIST RTT (RECONFIGURABLE TELLTALE)
INDICATOR IS NEVER OR ALWAYS ON
AR1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
GO to Pinpoint Test AP
|
|
AR2 VERIFY THE OPERATION OF THE GRADE ASSIST FUNCTION |
-
Verify the grade assist function operates when engaged and turns off when disengaged.
Does the grade assist function operate correctly?
No |
REFER to: Automatic Transmission - 2.5L Duratec (125kW/170PS) (307-01A Automatic Transmission - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).
|
|
AR3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GWM (GATEWAY MODULE A)
SELF-TEST |
-
Using a scan tool, perform the GWM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AR4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AR5 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PCM (POWERTRAIN CONTROL MODULE)
MODULE SELF-TEST |
-
Using a scan tool, perform the PCM module self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the appropriate 303-14 section.
|
No |
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test. TEST the system for normal operation. If the grade assist indicator remains always on, INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
|
|
The Lane Departure On RTT Indicator Is Never Or Always On
Normal Operation and Fault Conditions
See Lane Departure On RTT Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the lane departure warning indicator request is missing for less than 5 seconds, the IPC defaults the lane departure RTT indicator to the last indication state (on or off), based upon the last message received.
If the lane departure warning indicator request is missing for 5 seconds or longer, the IPC defaults the lane departure RTT indicator off.
Possible Sources
-
Lane departure warning system concern
-
Communication concern
-
IPC
PINPOINT TEST AS : THE LANE DEPARTURE ON RTT (RECONFIGURABLE TELLTALE)
INDICATOR IS NEVER OR ALWAYS ON
AS1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AS2 CHECK THE LANE DEPARTURE SWITCH OPERATION |
-
Press the lane departure switch to turn the system on then off again.
Does the lane departure RTT indicator turn on then off again?
Yes |
The system is operating correctly at this time. The system was turned off.
|
|
AS3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AS4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
DIAGNOSE the lane departure warning system. REFER to: Lane Keeping System (419-07 Lane Keeping System, Diagnosis and Testing).
|
|
The Low Fuel RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC Only)
Normal Operation and Fault Conditions
See Low Fuel RTT Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
Visual Inspection And Diagnostic Pre-checks
If the low fuel indicator is never on, verify the DTE is less than 50 km (30 miles) DTE (without MyKey® key) or 80 km (50 miles) DTE (with MyKey® key) before beginning diagnostics.
If the low fuel indicator is always on, verify the DTE is greater than 50 km (30 miles) DTE (without MyKey® key) or 80 km (50 miles) DTE (with MyKey® key) before beginning diagnostics.
PINPOINT TEST AT : THE LOW FUEL RTT (RECONFIGURABLE TELLTALE)
WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER)
ONLY)
AT1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AT2 VERIFY THE OPERATION OF THE FUEL GAUGE |
-
Verify the fuel gauge operates correctly and there are no customer concerns with the fuel gauge operation.
Does the fuel gauge operate correctly without any customer concerns related to fuel gauge indication?
|
AT3 CONFIRM THE CURRENT FUEL LEVEL |
-
Enter the Dealer Test Mode.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
-
Scroll to the Inst Fuel1 display.
Does the FLPM (second value) indicate 104 or less
with an administrator key or between 104 and 164 with a MyKey®
programmed key?
Yes |
If the low fuel RTT warning indicator is always on, the system is operating correctly at this time based on the current fuel level.
If the low fuel RTT warning indicator is never on,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
If the low fuel RTT warning indicator is always on,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
If the low fuel RTT warning indicator is never on, the system is operating correctly at this time based on the current fuel level.
|
|
The Low Oil Pressure RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC (1.5L amd 2.5L)
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Low Oil Pressure RTT Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the engine rpm data or oil pressure warning message is missing less than 5 seconds, the IPC defaults the low oil pressure warning indicator to the last state (on or off), based upon the last message received.
If the engine rpm data or oil pressure warning message is missing for 5 seconds or longer, the IPC defaults the low oil pressure warning indicator on.
Possible Sources
-
Wiring, terminals or connectors
-
Tachometer concern
-
Engine oil pressure switch
-
Base engine concern
-
PCM concern
-
IPC
PINPOINT TEST AU : THE LOW OIL PRESSURE RTT (RECONFIGURABLE TELLTALE)
WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER)
(1.5L AND 2.5L)
AU1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AU2 CHECK THE TACHOMETER OPERATION |
-
NOTE:
For the dual 4.2" message center display IPC, make sure the IPC is set to display the tachometer. The IPC and message center navigation can be found in the Owner's Literature
Verify the tachometer operates.
Does the tachometer operate?
No |
For the mid-level IPC, GO to Pinpoint Test H
For high level IPC, GO to Pinpoint Test B
|
|
AU3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
If the low oil pressure RTT warning indicator is never on, GO to AU4
If the low oil pressure RTT warning indicator is always on, GO to AU6
|
|
AU4 CHECK FOR A STUCK CLOSED ENGINE OIL PRESSURE SWITCH |
-
Disconnect Engine Oil Pressure Switch C103 (1.5L).
-
Disconnect Engine Oil Pressure Switch C1642 (2.5L).
-
Observe the low oil pressure warning indicator.
Does the low oil pressure warning indicator turn on?
Yes |
INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.
|
|
AU5 CHECK THE OIL PRESSURE INPUT CIRCUIT FOR A SHORT TO GROUND AT THE PCM (POWERTRAIN CONTROL MODULE)
|
-
Disconnect
PCM
C1915E (1.5L).
-
Disconnect
PCM
C1551E (2.5L).
-
Measure:
Click to display connectors
1.5L (Automatic)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-9
|
|
Ground
|
Click to display connectors
1.5L (Manual)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-42
|
|
Ground
|
Click to display connectors
1.5L (China)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-49
|
|
Ground
|
Click to display connectors
2.5L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1551E-25
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
AU6 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AU7 PERFORM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual.
|
|
AU8 CHECK FOR A STUCK OPEN ENGINE OIL PRESSURE SWITCH |
-
Disconnect Engine Oil Pressure Switch C103 (1.5L).
-
Disconnect Engine Oil Pressure Switch C1642 (2.5L).
-
Connect a fused jumper wire:
Click to display connectors
1.5L (Automatic)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-9
|
|
Ground
|
Click to display connectors
1.5L (Manual)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-42
|
|
Ground
|
Click to display connectors
1.5L (China)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-49
|
|
Ground
|
Click to display connectors
2.5L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1551E-25
|
|
Ground
|
-
Observe the low oil pressure warning indicator.
Does the low oil pressure indicator turn off?
Yes |
REMOVE the fused jumper wire. GO to AU9
|
No |
LEAVE the jumper wire connected. GO to AU10
|
|
AU9 CHECK THE OIL PRESSURE |
-
Test the engine for low oil pressure.
Was a low oil pressure concern detected?
Yes |
REPAIR the low oil pressure concern. Refer to the appropriate section in Group 303 for the procedure.
|
No |
INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.
|
|
AU10 CHECK THE ENGINE OIL PRESSURE INPUT CIRCUIT FOR AN OPEN AT THE PCM (POWERTRAIN CONTROL MODULE)
|
-
Disconnect
PCM
C1915E (1.5L).
-
Disconnect
PCM
C1551E (2.5L).
-
Measure:
Click to display connectors
1.5L (Automatic)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-9
|
|
Ground
|
Click to display connectors
1.5L (Manual)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-42
|
|
Ground
|
Click to display connectors
1.5L (China)
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1915E-49
|
|
Ground
|
Click to display connectors
2.5L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1551E-13
|
|
Ground
|
Is the resistance less than 3 ohms?
Yes |
REMOVE the fused jumper wire. GO to AU11
|
No |
REMOVE the fused jumper wire. REPAIR the circuit.
|
|
AU11 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE)
OPERATION |
-
Disconnect and inspect PCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals - clean module pins)
-
damaged or bent pins - install new terminals/pins
-
pushed-out pins - install new pins as necessary
-
Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present
Is the concern still present?
Yes |
CHECK On-Line Automotive Service Information System
(OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Low Oil Pressure RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC (2.0L and 2.7L)
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Low Oil Pressure Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the engine rpm data or oil pressure warning message is missing for less than 5 seconds, the IPC defaults the low oil pressure RTT warning indicator to the last state (on or off), based upon the last message received.
If the engine rpm data or oil pressure warning message is missing for 5 seconds or longer, the IPC defaults the low oil pressure RTT warning indicator on.
DTC Chart - PCM
DTC
|
Description
|
Fault Trigger Conditions
|
P0521
|
Engine Oil Pressure Sensor/Switch "A" Circuit Range/Performance
|
Sets in the PCM when the PCM detects signal variation outside of the module parameters on the hardwired input from the oil pressure sensor.
|
P0522
|
Engine Oil Pressure Sensor/Switch "A" Circuit Low
|
Sets in the PCM when the PCM detects a short to ground on the hardwired input from the oil pressure sensor.
|
P0523
|
Engine Oil Pressure Sensor/Switch "A" Circuit High
|
Sets in the PCM when the PCM detects an open on the hardwired input from the oil pressure sensor.
|
P0524
|
Engine Oil Pressure Too Low
|
Sets in the PCM when the PCM detects low oil pressure.
|
Possible Sources
-
Wiring, terminals or connectors
-
Tachometer concern
-
Message center concern
-
Engine oil pressure sensor
-
Engine oil pressure concern
-
GWM concern
-
PCM concern
-
IPC
Visual Inspection and Diagnostic Pre-checks
Inspect the:
-
engine for noise or other symptom indicating a base engine or low engine oil pressure concern.
-
engine oil pressure sensor for signs of external damage.
-
engine oil pressure sensor connector for signs of corrosion.
-
harness for damage indicating an open or short to ground.
PINPOINT TEST AV : THE LOW OIL PRESSURE RTT (RECONFIGURABLE TELLTALE)
WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER)
(2.0L AND 2.7L)
AV1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AV2 CHECK THE TACHOMETER OPERATION |
-
Verify the tachometer operates.
Does the tachometer operate?
No |
For the mid-level IPC, GO to Pinpoint Test H
For high level IPC, GO to Pinpoint Test B
|
|
AV3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AV4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AV5 CHECK THE OIL PRESSURE |
-
Test the engine for low oil pressure.
Was a low oil pressure concern detected?
Yes |
REPAIR the low oil pressure concern. REFER to the appropriate 303-00 section.
|
|
AV6 CHECK FOR VOLTAGE AT THE OIL PRESSURE SENSOR |
-
Disconnect Engine Oil Pressure Sensor C1657 (2.0L).
-
Disconnect Engine Oil Pressure Sensor C1642 (2.7L).
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-3
|
|
C1642-2
|
Is the voltage approximately 5 volts?
|
AV7 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE |
-
Disconnect
PCM
C1381B (2.0L).
-
Disconnect
PCM
C1231B (2.7L).
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1381B-70
|
|
Ground
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1231B-70
|
|
Ground
|
Is any voltage present?
|
AV8 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR AN OPEN |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1381B-70
|
|
C1657-1
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1231B-70
|
|
C1642-1
|
Is the resistance less than 3 ohms?
|
AV9 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO GROUND |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1381B-70
|
|
Ground
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1231B-70
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
AV10 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO VOLTAGE |
-
Disconnect
PCM
C1381E (2.0L).
-
Disconnect
PCM
C1231E (2.7L).
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-3
|
|
Ground
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-3
|
|
Ground
|
Is any voltage present?
|
AV11 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR AN OPEN |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-3
|
|
C1381E-6
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-3
|
|
C1231E-6
|
Is the resistance less than 3 ohms?
|
AV12 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO GROUND |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-3
|
|
Ground
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-3
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
AV13 CHECK THE OIL PRESSURE SENSOR RETURN CIRCUIT FOR AN OPEN |
-
Measure:
Click to display connectors
2.0L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1657-2
|
|
C1381E-20
|
Click to display connectors
2.7L
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C1642-2
|
|
C1231E-20
|
Is the resistance less than 3 ohms?
Yes |
INSTALL a new engine oil pressure sensor. REFER to the appropriate 303-14 section.
CLEAR the Diagnostic Trouble Codes (DTCs). TEST the system for normal operation. If the oil pressure RTT is still never or always on, GO to AV14
|
|
AV14 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the PCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals - clean module pins)
-
damaged or bent pins - install new terminals/pins
-
pushed-out pins - install new pins as necessary
-
Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present
Is the concern still present?
Yes |
CHECK On-Line Automotive Service Information System
(OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Powertrain Malfunction (Wrench) RTT Indicator Is Never Or Always On (Mid-Level And High Level IPC Only)
Normal Operation and Fault Conditions
See Powertrain Malfunction (Wrench) RTT Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the transmission service required, engine service required, AWD service required or body service required message is missing for less than 5 seconds, the IPC defaults the powertrain malfunction (wrench) RTT indicator to the last indication state (on or off), based upon the last message received.
If the transmission service required, engine service required, AWD service required or body service required message is missing for 5 seconds or longer, the IPC defaults the powertrain malfunction (wrench) RTT indicator on.
Possible Sources
-
Communication concern
-
BCM concern
-
PCM concern
-
IPC
PINPOINT TEST AW : THE POWERTRAIN MALFUNCTION (WRENCH) RTT (RECONFIGURABLE TELLTALE)
INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER)
ONLY)
AW1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AW2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AW3 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
AW4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
If the powertrain malfunction (wrench) RTT
indicator is never on, the system is operating correctly at this time.
There are currently no vehicle concerns present that require the
powertrain malfunction (wrench) RTT indicator display.
If the powertrain malfunction (wrench) RTT indicator is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
|
|
The Check Fuel Fill Inlet Message Is Always Displayed
Normal Operation and Fault Conditions
See Check Fuel Fill Inlet Message.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
If the check fuel fill inlet message request is missing for less than 5 seconds, the IPC defaults the check fuel fill inlet message center message to the last indication state, based upon the last message received.
If the check fuel fill inlet message request is missing for 5 seconds or longer, the IPC defaults the check fuel fill inlet message center message off.
Possible Sources
-
Evaporative emissions system concern
-
PCM
-
IPC
PINPOINT TEST AX : THE CHECK FUEL FILL INLET MESSAGE IS ALWAYS DISPLAYED
AX1 CHECK THE MESSAGE CENTER OPERATION |
-
Close all doors, the hood and luggage compartment lid.
-
Clear all message center warnings by pressing the OK button for each warning present.
-
Monitor the door ajar RTT warning indicator.
-
Clear the message center popup warning.
-
Monitor the door ajar RTT warning indicator.
Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AX2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AX3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
If the check fuel fill inlet message is never on,
the system is operating correctly at this time. There are currently no
vehicle concerns present that require the check fuel fill inlet message
display.
If the check fuel fill inlet message is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
|
|
The Active Park Assist/Parking Aid Chime Is Inoperative
Normal Operation and Fault Conditions
See Active Park Assist Chime or Parking Aid Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Parking aid system concern
-
Communication concern
-
IPC
PINPOINT TEST AY : THE ACTIVE PARK ASSIST/PARKING AID CHIME IS INOPERATIVE
AY1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AY2 VERIFY THE CHIMES FUNCTION THROUGH THE AUDIO SPEAKERS |
-
Monitor the location of the safety belt warning chime (front/rear audio speakers or IPC) when the ignition is transitioned from OFF to RUN.
Does the chime sound through the audio speakers?
No |
GO to Pinpoint Test BC
|
|
AY3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AY4 PERFORM THE PAM (PARKING ASSIST CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PAM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
REFER to: Parking Aid (413-13B Parking Aid - Vehicles With: Active Park Assist, Diagnosis and Testing).
|
|
AY5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
DIAGNOSE the audible parking aid. REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
REFER to: Parking Aid (413-13B Parking Aid - Vehicles With: Active Park Assist, Diagnosis and Testing).
|
|
The Adaptive Cruise Control Warning Chime Is Inoperative
Normal Operation and Fault Conditions
See Adaptive Cruise Control Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Adaptive cruise control concern
-
Communication concern
-
IPC
PINPOINT TEST AZ : THE ADAPTIVE CRUISE CONTROL WARNING CHIME IS INOPERATIVE
AZ1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
AZ2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
AZ3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
AZ4 CHECK THE CRUISE CONTROL DISPLAY IN THE MESSAGE CENTER |
-
Verify the adaptive cruise control display functions
in the message center when the adaptive cruise control is in operation.
Does the cruise control display operate in the message center?
Yes |
DIAGNOSE the cruise control system. REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).
|
No |
GO to Pinpoint Test AO
|
|
The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) Warning Chime Is Inoperative
Normal Operation and Fault Conditions
See Blind Spot Information System (BLIS) Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Communication concern
-
Blind Spot Information System (BLIS) concern
-
IPC
PINPOINT TEST BA : THE BLIND SPOT INFORMATION SYSTEM (BLIS)/CROSS TRAFFIC ALERT (CTA) WARNING CHIME IS INOPERATIVE
BA1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BA2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
BA3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
DIAGNOSE the Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) system. REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
|
|
The Chime Always Sounds
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See
PRNDL Not In Park Warning Chime, Key-In-Ignition Chime, Electric
Vehicle Engine Off Warning Chime, Ignition-Engine On Warning Chime and
Headlamps On Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Exterior lighting concern
-
Interior lighting concern
-
PRNDL concern
-
Wiring, terminals or connectors
-
Ignition switch
-
Ignition lock cylinder housing
-
BCM concern
-
IPC
PINPOINT TEST BB : THE CHIME ALWAYS SOUNDS
BB1 CHECK THE IPC (INSTRUMENT PANEL CLUSTER)
FOR MESSAGE CENTER MESSAGES |
-
Check the IPC and message center for illuminated warning indicator or message center displays.
Does the IPC have any RTT indicators illuminated or message center messages displayed?
Yes |
REPAIR all message center indication concerns first. REFER to Symptom Chart: IPC or Symptom Chart: Information And Message Center, in this section.
|
|
BB2 CHECK THE EXTERIOR LIGHTING OPERATION |
-
Place the headlamp switch in the OFF position.
-
Observe the exterior lights.
Are the headlamps and parking lamps off?
No |
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing).
REFER to: Parking, Rear and License Plate Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
|
|
BB3 CHECK THE INTERIOR LIGHTING OPERATION |
-
Open and close the driver door.
-
Observe the interior lights.
Do the interior lights operate correctly from the driver door?
No |
REFER to: Interior Lighting - System Operation and Component Description (417-02 Interior Lighting, Description and Operation).
|
|
BB4 CHECK THE PRNDL OPERATION |
-
Move the selector lever through all the ranges while observing the PRNDL.
Does the PRNDL operate correctly and display the correct position matching the selector lever position?
No |
GO to Pinpoint Test AB
|
|
BB5 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
BB6 CHECK THE BCM (BODY CONTROL MODULE)
INPUT PIDS FROM THE IGNITION SWITCH |
-
Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
-
Select and monitor the BCM
ignition switch (IGN_SW_ACC), (IGN_SW_RUN) and (IGN_SW_KEY_IN)
Parameter Identifications (PIDs) while cycling the ignition switch
through the ACC, OFF, and RUN states.
Do the BCM Parameter Identifications (PIDs) match the ignition switch position?
Yes |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
For ignition RUN or ACC concerns, DIAGNOSE the ignition switch outputs to the BCM. REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
For key-in-ignition concern, GO to BB7
|
|
BB7 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR VOLTAGE AT THE BCM (BODY CONTROL MODULE)
|
-
Remove the key from the ignition cylinder.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280G-38
|
|
Ground
|
Is any voltage present?
|
BB8 CHECK THE KEY-IN-IGNITION INPUT WITH THE IGNITION SWITCH DISCONNECTED |
-
Disconnect Ignition Switch C250
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280G-38
|
|
Ground
|
Is any voltage present?
|
BB9 CHECK THE IGNITION SWITCH OPERATION |
-
Perform the ignition switch component test.
Refer to Wiring Diagrams Cell 149 for schematic and connector information.
Does the ignition switch pass the component test?
Yes |
INSTALL a new ignition lock cylinder housing. REFER to: Ignition Lock Cylinder Housing (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
|
No |
INSTALL a new ignition switch. REFER to: Ignition Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
|
|
BB10 CHECK FOR CORRECT BCM (BODY CONTROL MODULE)
OPERATION |
-
Disconnect and inspect BCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals - clean module pins)
-
damaged or bent pins - install new terminals/pins
-
pushed-out pins - install new pins as necessary
-
Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and verify the concern is still present
Is the concern still present?
Yes |
CHECK On-Line Automotive Service Information System
(OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Chimes Only Sound From The IPC
Normal Operation and Fault Conditions
REFER to: Warning Chimes - Overview (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
and REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Communication concern
-
ACM concern
-
APIM concern
-
Audio DSP module concern
PINPOINT TEST BC : THE CHIMES ONLY SOUNDS FROM THE IPC (INSTRUMENT PANEL CLUSTER)
BC1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
BC2 PERFORM THE ACM (AUDIO FRONT CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the ACM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
Refer to the appropriate 415-00 section.
|
|
BC3 PERFORM THE APIM (SYNC MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the APIM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
Refer to the appropriate 415-00 section.
|
|
BC4 CHECK FOR CORRECT AUDIO SYSTEM OPERATION |
-
Operate the audio system in AM/ FM mode.
Does the audio system operate correctly?
Yes |
If equipped with the Sony audio system, GO to BC5
If not equipped with the Sony audio system, GO to BC6
|
No |
Diagnose the audio system. Refer to the appropriate 415-00 section.
|
|
BC5 PERFORM THE AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE)
MODULE SELF-TEST |
-
Using a diagnostic scan tool, perform the audio DSP module self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Information and Entertainment System (415-00 Information and Entertainment System - General Information)
.
|
|
BC6 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the ACM and all related inline connectors.
-
Repair:
-
corrosion (install new connector or terminals - clean module pins)
-
damaged or bent pins - install new terminals/pins
-
pushed-out pins - install new pins as necessary
-
Reconnect the ACM and all related inline connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ACM. Refer to the appropriate 415-00 section.
On vehicles equipped with the Sony audio system,
TEST the system for normal operation. If the chimes still do not sound
through the audio system, GO to BC7
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
BC7 CHECK FOR CORRECT AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE)
MODULE OPERATION |
-
Disconnect and inspect the audio DSP module and all related inline connectors.
-
Repair:
-
corrosion (install new connector or terminals - clean module pins)
-
damaged or bent pins - install new terminals/pins
-
pushed-out pins - install new pins as necessary
-
Reconnect the audio DSP module and all related inline connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new audio DSP module. REFER to: Audio Digital Signal Processing (DSP) Module (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 3, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Forward Collision Warning Chime Is Inoperative
Normal Operation and Fault Conditions
See Forward Collision Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Forward collision system concern
-
Communication concern
-
IPC
PINPOINT TEST BD : THE FORWARD COLLISION WARNING CHIME IS INOPERATIVE
BD1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BD2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
BD3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
DIAGNOSE the collision avoidance system. REFER to: Collision Warning and Collision Avoidance System (419-03B Collision Warning and Collision Avoidance System, Diagnosis and Testing).
|
|
The Headlamps On Warning Chime Is Inoperative
Normal Operation and Fault Conditions
See Headlamps On Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
GWM concern
-
BCM concern
-
IPC
PINPOINT TEST BE : THE HEADLAMPS ON WARNING CHIME IS INOPERATIVE
BE1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BE2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
BE3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
The Ignition-Engine On Warning Chime Is Inoperative
Normal Operation and Fault Conditions
See Headlamps On Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Interior lighting concern
-
PRNDL indication concern
-
BCM
-
IPC
PINPOINT TEST BF : THE IGNITION-ENGINE ON WARNING CHIME IS INOPERATIVE
BF1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BF2 CHECK THE DOOR AJAR INDICATION |
-
Observe the door ajar warning indicator or door ajar RTT warning indicator.
Does the door ajar warning indicator or door ajar RTT warning indicator turn on with the driver door ajar?
No |
For the door ajar warning indicator, GO to Pinpoint Test R
For the door ajar, RTT warning indiator, GO to Pinpoint Test AP
|
|
BF3 CHECK THE PRNDL OPERATION |
-
Shift the transmission range selector through the ranges while observing the PRNDL indication.
Does the PRNDL indication match the selected transmission range?
No |
GO to Pinpoint Test AB
|
|
BF4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
DIAGNOSE all GWM Diagnostic Trouble Codes (DTCs) REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
The Key-In-Ignition Warning Chime Is Inoperative
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
See Key-In-Ignition Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
BCM
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
B10F1:14
|
Key In Switch: Circuit Short To Ground or Open
|
A continuous and on-demand DTC that sets in the BCM if an open is detected on the key-in-ignition switch input with the ignition ON.
|
Possible Sources
-
Wiring, terminals or connectors
-
Interior lighting concern
-
Key-in-ignition switch (part of the ignition switch)
-
BCM
-
IPC
PINPOINT TEST BG : THE KEY-IN-IGNITION WARNING CHIME IS INOPERATIVE
BG1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Monitor the safety belt warning chime when the
ignition switch is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BG2 CHECK THE INTERIOR LAMPS OPERATION |
-
Open and close the driver door.
-
Observe the interior lamps.
Do the interior lamps operate correctly from the driver door?
No |
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).
|
|
BG3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BG4 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Is DTC B10F1:14 present?
|
BG5 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR VOLTAGE |
-
Insert the key into the ignition cylinder.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280G-38
|
|
Ground
|
Is the voltage greater than 11 volts?
|
BG6 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR SHORT TO GROUND |
-
Remove the key from the ignition cylinder.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280G-38
|
|
Ground
|
Is the resistance greater than 10,000 ohms?
|
BG7 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR OPEN |
-
Disconnect Ignition Switch C250
.
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C2280G-38
|
|
C250-5
|
Is the resistance less than 3 ohms?
|
BG8 CHECK THE IGNITION SWITCH |
-
Remove the ignition switch.
REFER to: Ignition Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
-
Perform the ignition switch component test.
Refer to Wiring Diagrams Cell 149 for schematic and connector information.
Is the ignition switch OK?
Yes |
INSTALL a new ignition lock cylinder housing. REFER to: Ignition Lock Cylinder Housing (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
|
No |
INSTALL a new ignition switch. REFER to: Steering Column Multifunction Switch LH (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
|
|
BG9 CHECK FOR CORRECT BCM (BODY CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the BCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals - clean module pins)
-
damaged or bent pins - install new terminals/pins
-
pushed-out pins - install new pins as necessary
-
Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and verify the concern is still present
Is the concern still present?
Yes |
CHECK On-Line Automotive Service Information System
(OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
The Lane Keeping Aid Warning Chime Is Inoperative
Normal Operation and Fault Conditions
See Lane Keeping Aid Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Communication concern
-
Lane departure warning system concern
-
IPC
PINPOINT TEST BH : THE LANE KEEPING AID WARNING CHIME IS INOPERATIVE
BH1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BH2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
BH3 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BH4 CHECK THE LANE DEPARTURE SYSTEM OPERATION |
-
Verify the lane departure system operate correctly.
Does the lane departure system operate correctly?
Yes |
The system is operating correctly at this time.
Inform the customer that this chime only operates with the hands off the
steering wheel.
|
No |
REFER to: Lane Keeping System (419-07 Lane Keeping System, Diagnosis and Testing).
|
|
The Memory-Stored Feedback Chime Is Inoperative
Normal Operation and Fault Conditions
See Memory-Stored Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Memory set feature concern
-
DSM
-
IPC
PINPOINT TEST BI : THE MEMORY-STORED FEEDBACK CHIME IS INOPERATIVE
BI1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BI2 CHECK THE MEMORY SET FEATURE |
-
Verify the memory set procedure can successfully change the memory preferences.
Does the memory set procedure successfully change the memory preferences?
No |
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).
|
|
BI3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
No |
DIAGNOSE all GWM Diagnostic Trouble Codes (DTCs). REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
The Parking Brake Warning Chime Is Inoperative
Normal Operation and Fault Conditions
See Parking Brake Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Brake warning indication concern
-
Communication concern
-
IPC
Visual Inspection And Diagnostic Pre-checks
Check
the operation of the parking brake warning chime with the vehicle
moving at least 10 km/h (6.2 mph) and the parking brake slightly applied
(just enough to turn the brake warning indicator on without damaging
the rear brakes).
PINPOINT TEST BJ : THE PARKING BRAKE WARNING CHIME IS INOPERATIVE
BJ1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BJ2 CHECK THE BRAKE WARNING INDICATOR FOR CORRECT OPERATION |
-
Observe the brake warning indicator.
Does the brake warning indicator illuminate?
|
BJ3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
BJ4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
The Perimeter Alarm Chime Is Inoperative
Normal Operation and Fault Conditions
See Perimeter Alarm Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Perimeter alarm concern
-
BCM
-
IPC
PINPOINT TEST BK : THE PERIMETER ALARM CHIME IS INOPERATIVE
BK1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Monitor the safety belt warning chime when the
ignition switch is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BK2 CHECK THE OPERATION OF THE PERIMETER ALARM |
-
Arm the perimeter alarm using the remote key locking feature (key fob).
-
Wait approximately 15 seconds for the system to arm.
-
Open the driver door using the interior door handle.
Does the perimeter alarm sound after 12 seconds?
No |
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).
|
|
BK3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
BK4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
No |
DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
The Safety Belt Warning Chime Or The Belt-Minder® Feature Is Inoperative
Normal Operation and Fault Conditions
See Safety Belt Warning Chime and Belt-Minder® Feature.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Belt-Minder® deactivated
-
Communication concern
-
Safety belt warning indication concern
-
Vehicle speed input concern
-
RCM
-
IPC
PINPOINT TEST BL : THE SAFETY BELT WARNING CHIME OR THE BELT-MINDER® FEATURE IS INOPERATIVE
BL1 CHECK THE HEADLAMPS ON WARNING CHIME |
-
Remove the ignition key (except push button start) or place the ignition OFF (with push button start).
-
Monitor the headlamps on warning chime.
Does the headlamps on warning chime operate?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BL2 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Monitor the safety belt warning chime when the
ignition switch is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
Yes |
For the Belt-Minder®, GO to BL3
For the safety belt warning indicator, GO to BL4
|
|
BL3 CHECK THE SPEEDOMETER OPERATION |
-
Verify the speedometer operates.
Does the speedometer operate?
|
BL4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to DTC Chart: IPC in this section.
|
|
BL5 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
BL6 PERFORM THE RCM (RESTRAINTS CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the RCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Seatbelt Systems (501-20A Seatbelt Systems, Diagnosis and Testing).
|
|
BL7 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BL8 CHECK THE DRIVER AND FRONT PASSENGER SAFETY BELT BUCKLE SWITCH |
-
Using a diagnostic scan tool, monitor the RCM
driver and front passenger safety belt buckle Parameter Identifications
(PIDs) (SBELT_D_ST) and (SBLT_P_ST) while buckling and unbuckling the
safety belt.
Do the Parameter Identifications (PIDs) display
BUCKLED with the safety belt buckled and UNBUCKLED with the safety belt
unbuckled?
No |
INSTALL a new safety belt buckle. REFER to: Front Seatbelt Buckle (501-20A Seatbelt Systems, Removal and Installation).
|
|
BL9 CHECK THE BELT-MINDER® CONFIGURATION |
NOTE:
Verify that an administrator key is used for this
test and not a MyKey® programmed key. When a MyKey® programmed key is
used, the Belt-Minder® is automatically turned on and cannot be disabled
(if previously disabled by an administrator, the Belt-Minder® remains
disabled when an administrator key is used).
-
Verify the Belt-Minder® is activated or configured on for the seating position in question.
REFER to: Seatbelt Minder Deactivating/Activating (413-01 Instrumentation, Message Center and Warning Chimes, General Procedures).
Is the Belt-Minder activated for the seating position in question?
Yes |
If the Belt-Minder® is always on above 10 km/h (6
mph) with the safety belt unfastened, the system is operating correctly.
If the Belt-Minder® is always on with the safety
belt fastened or never on with the safety belt unfastened above 10 km/h
(6 mph), INSTALL a new RCM. REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
|
No |
ACTIVATE the Belt-Minder® for the seating position in question. REFER to: Seatbelt Minder Deactivating/Activating (413-01 Instrumentation, Message Center and Warning Chimes, General Procedures).
|
|
The Turn Signal-Hazard On Chime Or Turn Signal Left On Chime Is Inoperative
Normal Operation and Fault Conditions
See Turn Signal On Chime Tone.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
Possible Sources
-
Turn signal indication concern
-
Communication concern
-
BCM concern
-
IPC
PINPOINT TEST BM : THE TURN SIGNAL-HAZARD ON CHIME OR TURN SIGNAL LEFT ON CHIME IS INOPERATIVE
BM1 CHECK THE SAFETY BELT WARNING CHIME OPERATION |
-
Unbuckle the driver safety belt.
-
Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.
Does the safety belt warning chime operate for approximately 6 seconds?
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
BM2 CHECK THE TURN SIGNAL INDICATOR OPERATION |
-
Verify the RH and LH turn signal indicators operate correctly.
Do the turn signal indicators operate correctly?
|
BM3 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
No |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
|
U0100:00 or U0401:82
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0100:00
|
Lost Communication With ECM/PCM "A": No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the PCM through the GWM are missing for 5 seconds or longer.
|
U0401:82
|
Invalid Data Received from ECM/PCM A: Alive/Sequence Counter Incorrect/Not Updated
|
Sets in continuous memory in the IPC if updated data messages for adaptive cruise control are not received from the PCM for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
PCM
-
IPC concern
PINPOINT TEST BN : U0100:00 OR U0401:82
BN1 VERIFY THE DIAGNOSTIC SCAN TOOL COMMUNICATES WITH THE PCM (POWERTRAIN CONTROL MODULE)
|
-
Connect the diagnostic scan tool.
-
Check that a vehicle session can be established using the diagnostic scan tool.
Can a vehicle session be established?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BN2 CHECK THE IPC (INSTRUMENT PANEL CLUSTER)
CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Clear the Diagnostic Trouble Codes (DTCs).
-
Repeat the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BN3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any DTC recorded?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BN4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) set?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BN5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0100:00 or DTC U0401:82 still present?
No |
The system is operating correctly at this time. The DTC may have set due to high network traffic or an intermittent fault condition.
|
|
BN6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the PCM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BN7 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the PCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0101:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0101:00
|
Lost Communication with TCM: No Sub Type Information
|
Sets in continuous memory in the IPC if transmission data messages received from the PCM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
PCM
-
IPC concern
PINPOINT TEST BO : U0101:00
BO1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BO2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform a network test.
Does the PCM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BO3 CHECK THE IPC (INSTRUMENT PANEL CLUSTER)
CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS) |
-
Using a diagnostic scan tool, perform the IPC self-test.
-
Clear the Diagnostic Trouble Codes (DTCs).
-
Repeat the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BO4 PERFORM THE PCM (POWERTRAIN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PCM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
|
|
BO5 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BO6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
-
Repeat the IPC self-test.
Is DTC U0101:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BO7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the PCM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BO8 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the PCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0103:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0103:00
|
Lost Communication With Gear Shift Control Module A: No Sub Type Information
|
Sets in continuous memory in the IPC if gear shift data messages received from the GSM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
GSM
-
IPC
PINPOINT TEST BP : U0103:00
BP1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BP2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform a network test.
Does the GSM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BP3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BP4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BP5 CHECK THE GSM (GEAR SHIFT MODULE)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, perform the GSM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: External Controls (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).
|
|
BP6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0103:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BP7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the GSM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BP8 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE)
OPERATION |
-
Disconnect and inspect the GSM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the GSM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new GSM. REFER to: Gear Shift Module (GSM) (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0104:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0104:00
|
Lost Communication With Cruise Control Module: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the CCM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
CCM
-
IPC concern
PINPOINT TEST BQ : U0104:00
BQ1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BQ2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the CCM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BQ3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BQ4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BQ5 PERFORM THE CCM (CRUISE CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the CCM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).
|
|
BQ6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0104:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BQ7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the CCM
GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BQ8 CHECK FOR CORRECT CCM (CRUISE CONTROL MODULE)
OPERATION |
-
Disconnect and inspect all CCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the CCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new CCM. REFER to: Cruise Control Module (CCM) (419-03A Cruise Control, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0121:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0121:00
|
Lost Communication With Anti-Lock Brake System (ABS) Control Module: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the ABS module through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
ABS module
-
IPC concern
PINPOINT TEST BR : U0121:00
BR1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BR2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the ABS module pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BR3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BR4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BR5 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM)
MODULE SELF-TEST |
-
Using a diagnostic scan tool, perform the ABS module self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
|
|
BR6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0121:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BR7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the ABS module, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BR8 CHECK FOR CORRECT ABS (ANTI-LOCK BRAKE SYSTEM)
MODULE OPERATION |
-
Disconnect and inspect the ABS module and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the ABS module and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (ABS). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0122:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0122:00
|
Lost Communication With Vehicle Dynamics Control Module: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the VDM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
VDM
-
IPC
PINPOINT TEST BS : U0122:00
BS1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BS2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the VDM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BS3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BS4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BS5 PERFORM THE VDM (VEHICLE DYNAMICS CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the VDM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Vehicle Dynamic Suspension (204-05 Vehicle Dynamic Suspension, Diagnosis and Testing).
|
|
BS6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0122:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BS7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the VDM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BS8 CHECK FOR CORRECT VDM (VEHICLE DYNAMICS CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the VDM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the VDM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new Vehicle Dynamics Module (VDM). REFER to: Vehicle Dynamics Control Module (VDM) (204-05 Vehicle Dynamic Suspension, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0131:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0131:00
|
Lost Communication With Power Steering Control Module: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the PSCM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
PSCM
-
IPC concern
PINPOINT TEST BT : U0131:00
BT1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BT2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the BCM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BT3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BT4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BT5 PERFORM THE PSCM (POWER STEERING CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PSCM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
|
|
BT6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0131:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BT7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the PSCM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BT8 CHECK FOR CORRECT PSCM (POWER STEERING CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the PSCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the PSCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions.
If no Technical Service Bulletins (TSBs) address this concern, refer to the EPAS symptom chart.
Click here to access Guided Routine (EPAS). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0140:00 Or U0140:81
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0140:00
|
Lost Communication With Body Control Module: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the BCM through the GWM are missing for 5 seconds or longer.
|
U0140:81
|
Lost Communication With Body Control Module: Invalid Serial Data Received
|
Sets in continuous memory in the IPC if data messages received from the BCM through the GWM are invalid for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
BCM
-
IPC concern
PINPOINT TEST BU : U0140:00 OR U0140:81
BU1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BU2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the BCM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BU3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BU4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BU5 PERFORM THE BCM (BODY CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
BU6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0140:00 or DTC U0140:81 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BU7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the BCM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BU8 CHECK FOR CORRECT BCM (BODY CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the BCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0146:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0146:00
|
Lost Communication With Gateway "A": No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the GWM over the MS-CAN or HS-CAN3 are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM
-
IPC concern
PINPOINT TEST BV : U0146:00
BV1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BV2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the GWM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BV3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BV4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BV5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0146:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BV6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
-
CHECK the vehicle service history for recent service actions related to the GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BV7 CHECK FOR CORRECT GWM (GATEWAY MODULE A)
OPERATION |
-
Disconnect and inspect the GWM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the GWM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new GWM. REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0151:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0151:00
|
Lost Communication With Restraints Control Module: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the RCM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
RCM
-
IPC concern
PINPOINT TEST BW : U0151:00
BW1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BW2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the RCM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BW3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BW4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BW5 PERFORM THE RCM (RESTRAINTS CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the RCM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
|
|
BW6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0151:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BW7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the RCM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BW8 CHECK FOR CORRECT RCM (RESTRAINTS CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the RCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the RCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RCM. REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0154:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0154:00
|
Lost Communication With Restraints Occupant Classification System Module: No Sub Type Information
|
Sets in continuous memory in the IPC if occupant classification sensor data messages received from the RCM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
Battery voltage concern
-
OCS sensor
-
IPC
PINPOINT TEST BX : U0154:00
BX1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BX2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the OCSM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BX3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BX4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BX5 PERFORM THE OCSM (OCCUPANT CLASSIFICATION SYSTEM MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the OCSM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
|
|
BX6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0154:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BX7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the OCSM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BX8 CHECK FOR CORRECT OCSM (OCCUPANT CLASSIFICATION SYSTEM MODULE)
OPERATION |
-
Disconnect and inspect the OCS sensor and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the OCS sensor and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new OCS sensor. REFER to: Occupant Classification System (OCS) Sensor (501-20B Supplemental Restraint System, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U159:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0159:00
|
Lost Communication With Parking Assist Control Module "A": No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the PAM (part of the BCM) through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
BCM
-
IPC
PINPOINT TEST BY : U0159:00
BY1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BY2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the PAM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BY3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BY4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BY5 PERFORM THE PAM (PARKING ASSIST CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the PAM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
|
|
BY6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0159:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BY7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the PAM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BY8 CHECK FOR CORRECT BCM (BODY CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the BCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0184:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0184:00
|
Lost Communication With Radio: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the ACM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
ACM
-
IPC concern
PINPOINT TEST BZ : U0184:00
BZ1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BZ2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the ACM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
BZ3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
BZ4 PERFORM THE ACM (AUDIO FRONT CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the ACM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to the appropriate 415-00 section.
|
|
BZ5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0184:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
BZ6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the ACM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
BZ7 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the ACM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the ACM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ACM. REFER to the appropriate 415-00 section.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0199:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0199:00
|
Lost Communication With "Door Control Module A": No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the DDM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
DDM
-
IPC
PINPOINT TEST CA : U0199:00
CA1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CA2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the DDM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CA3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
CA4 PERFORM THE DDM (DRIVER DOOR MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the DDM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).
|
|
CA5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0199:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CA6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the DDM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
CA7 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE)
OPERATION |
-
Disconnect and inspect the DDM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the DDM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM. REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U019E:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U019E:00
|
Lost Communication With Transmission Range Control Module A: No Sub Type Information
|
Sets in continuous memory in the IPC if transmission range data messages received from the TRCM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
TRCM
-
IPC
PINPOINT TEST CB : U019E:00
CB1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CB2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform a network test.
Does the TRCM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CB3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) recorded?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
CB4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CB5 PERFORM THE TRCM (TRANSMISSION RANGE CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the TRCM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: External Controls (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).
|
|
CB6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U019E:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CB7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the TRCM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
CB8 CHECK FOR CORRECT TRCM (TRANSMISSION RANGE CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the TRCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the TRCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new TRCM. REFER to: Transmission Range Control Module (TRCM) (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0212:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0212:00
|
Lost Communication With Steering Column Control Module: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the SCCM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
SCCM module
-
IPC concern
PINPOINT TEST CC : U0212:00
CC1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CC2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the SCCM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CC3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
CC4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CC5 PERFORM THE SCCM (STEERING COLUMN CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the SCCM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
|
|
CC6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0212:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CC7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the SCCM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
CC8 CHECK FOR CORRECT SCCM (STEERING COLUMN CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the SCCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the SCCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SCCM. REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0232:00, U0233:00, U0533:82 Or U0534:82
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0232:00
|
Lost Communication With Side Obstacle Detection Control Module - Left: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the SODL through the GWM are missing for 5 seconds or longer.
|
U0233:00
|
Lost Communication With Side Obstacle Detection Control Module - Right: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the SODR through the GWM are missing for 5 seconds or longer.
|
U0533:82
|
Invalid Data Received From Side Obstacle
Detection Control Module-Left: Alive/Sequence Counter Incorrect/Not
Updated
|
Sets in continuous memory in the IPC if updated data messages received from the SODL through the GWM are missing for 5 seconds or longer.
|
U0534:82
|
Invalid Data Received From Side Obstacle
Detection Control Module-Right: Alive/Sequence Counter Incorrect/Not
Updated
|
Sets in continuous memory in the IPC if updated data messages received from the SODR through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
SODL
-
SODR
-
IPC concern
PINPOINT TEST CD : U0232:00, U0233:00, U0533:82 OR U0534:82
CD1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CD2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the SODL or SODR pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CD3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
CD4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CD5 PERFORM THE SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH)
OR SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH)
SELF-TEST |
-
Using a diagnostic scan tool, perform the SODL or SODR self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
|
|
CD6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0232:00, U0233:00, U0533:82 or U0534:82 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CD7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the SODL, SODR, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
CD8 CHECK FOR CORRECT SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH)
OR SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH)
OPERATION |
-
Disconnect and inspect the SODL or SODR and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the SODL or SODR and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SODL or SODR. REFER to: Side Obstacle Detection Control Module (419-04 Side and Rear Vision, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U023A:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U023A:00
|
Lost Communication With Image Processing Module A: No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the IPMA through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
IPMA
-
IPC concern
PINPOINT TEST CE : U023A:00
CE1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CE2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the IPMA pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CE3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
CE4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CE5 PERFORM THE IPMA (IMAGE PROCESSING MODULE A)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPMA) self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
|
|
CE6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U023A:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CE7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the IPMA, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
CE8 CHECK FOR CORRECT IPMA (IMAGE PROCESSING MODULE A)
OPERATION |
-
Disconnect and inspect the IPMA and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the IPMA and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new interior rear view mirror. REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and Installation).
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0241:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0241:00
|
Lost Communication With Headlamp Control Module "A": No Sub Type Information
|
Sets in continuous memory in the IPC if data messages received from the HCM through the GWM are missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
HCM
-
IPC concern
PINPOINT TEST CF : U0241:00
CF1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CF2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the HCM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CF3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
CF4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CF5 PERFORM THE HCM (HEADLAMP CONTROL MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the HCM) self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing).
|
|
CF6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0241:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CF7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the HCM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
CF8 CHECK FOR CORRECT HCM (HEADLAMP CONTROL MODULE)
OPERATION |
-
Disconnect and inspect the HCM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the HCM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new HCM. REFER to the appropriate 417-01 section.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U0424:82 Or U0557:00
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U0424:82
|
Invalid Data Received From HVAC Control Module: Alive/Sequence Counter Incorrect/Not Updated
|
Sets in continuous memory in the IPC if updated outside air temperature data received from the FCIM through the GWM is missing for 5 seconds or longer.
|
U0557:00
|
Invalid Data Received From Front Controls Interface Module "A" No Sub Type Information
|
Sets in continuous memory in the IPC if outside air temperature data is invalid from the FCIM through the GWM is missing for 5 seconds or longer.
|
Possible Sources
-
Communication concern
-
GWM concern
-
FCIM
-
IPC concern
PINPOINT TEST CG : U0424:82 OR U0557:00
CG1 VERIFY THE CUSTOMER CONCERN |
-
Verify there is an observable symptom present.
Is an observable symptom present?
No |
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CG2 CHECK THE COMMUNICATION NETWORK |
-
Using a diagnostic scan tool, perform the network test.
Does the FCIM pass the network test?
No |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CG3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER)
SELF-TEST |
-
Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
|
|
CG4 CHECK THE GWM (GATEWAY MODULE A)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
|
|
CG5 PERFORM THE FCIM (FRONT CONTROLS INTERFACE MODULE)
SELF-TEST |
-
Using a diagnostic scan tool, perform the FCIM module self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes |
REFER to the appropriate 415-00 section.
|
|
CG6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the continuous memory self-test.
-
Check the IPC Diagnostic Trouble Codes (DTCs).
Is DTC U0420:82 or U0557:00 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
|
|
CG7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN |
NOTE:
If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
-
CHECK the vehicle service history for recent service actions related to the FCIM, GWM or IPC. If recent service history is found:
-
verify correct replacement module was installed
-
HVBOM may be used to verify correct part fitment
-
verify the configuration of replacement module was correct
-
re-configure module using as-built data if prior configuration is suspect
-
verify the module was not obtained from a like vehicle and installed into customer vehicle
-
return the swapped module to source vehicle and obtain new replacement module
-
Operate the system and determine if the observable symptom is still present.
Is the observable symptom still present?
No |
The system is operating correctly at this time. The
concern may have been due to incorrect parts replacement procedures or
incorrect module configuration.
|
|
CG8 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE)
OPERATION |
-
Disconnect and inspect the FCIM and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the FCIM and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (FCIM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test. .
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U3003:16
Refer to Wiring Diagrams Cell 60 for schematic and connector information.
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U3003:16
|
Battery Voltage: Circuit Voltage Below Threshold
|
Sets in the IPC in continuous memory if the IPC detects battery voltage below 9 volts on the voltage supply circuit for 5 seconds or longer.
|
Possible Sources
-
Wiring, terminals or connectors
-
High circuit resistance
-
Charging system concern
-
IPC
PINPOINT TEST CH : U3003:16
CH1 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER)
DIAGNOSTIC TROUBLE CODES (DTCS) |
-
Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
-
Using a diagnostic scan tool, perform the IPC self-test.
Is DTC U3003:16 still present?
No |
The system is operating correctly at this time. The DTC may have been set due to a previous low battery voltage condition.
|
|
CH2 CHECK FOR CHARGING SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS) IN THE BCM (BODY CONTROL MODULE)
|
-
Using a diagnostic scan tool, perform the BCM self-test.
Are any charging system Diagnostic Trouble Codes (DTCs) recorded?
Yes |
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
|
|
CH3 CHECK THE BATTERY CONDITION AND STATE OF CHARGE |
-
Check the battery condition and verify the battery is fully charged.
REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).
Is the battery OK and fully charged?
No |
If the battery is discharged, DIAGNOSE the cause of the low battery condition. REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).
If the battery condition fails, INSTALL a new battery. REFER to: Battery (414-01 Battery, Mounting and Cables, Removal and Installation).
|
|
CH4 CHECK THE IPC (INSTRUMENT PANEL CLUSTER)
VOLTAGE PID |
-
Measure and record the voltage at the battery.
-
Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
-
Monitor the IPC voltage (MODULE_VOLT) PID
Is the voltage within 0.2 volt of the recorded battery voltage?
|
CH5 CHECK THE IPC (INSTRUMENT PANEL CLUSTER)
VOLTAGE SUPPLY |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-21
|
|
Ground
|
Is the voltage greater than 11 volts?
No |
REPAIR the circuit for high circuit resistance.
|
|
CH6 CHECK THE IPC (INSTRUMENT PANEL CLUSTER)
GROUND |
-
Measure:
Click to display connectors
Positive Lead
|
Measurement / Action
|
Negative Lead
|
C220-21
|
|
C220-5
|
Is the voltage greater than 11 volts?
No |
REPAIR the circuit for high circuit resistance.
|
|
CH7 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER)
OPERATION |
-
Disconnect and inspect the IPC and all related in-line connectors.
-
Repair:
-
corrosion (install new connector or terminals – clean module pins)
-
damaged or bent pins – install new terminals/pins
-
pushed-out pins – install new pins as necessary
-
Reconnect the IPC and all related in-line connectors. Make sure they seat and latch correctly.
-
Operate the system and determine if the concern is still present.
Is the concern still present?
Yes |
CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The
concern may have been caused by module connections. ADDRESS the root
cause of any connector or pin issues.
|
|
U3003:17
Normal Operation and Fault Conditions
IPC
DTC Fault Trigger Conditions
DTC
|
Description
|
Fault Trigger Conditions
|
U3003:17
|
Battery Voltage: Circuit Voltage Above Threshold
|
Sets in the IPC in continuous memory if the IPC detects battery voltage above 16 volts on the voltage supply circuit for 5 seconds or longer.
|
Possible Sources
-
Charging system concern
-
IPC
PINPOINT TEST CI : U3003:17
CI1 CHECK FOR OVERCHARGING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN OTHER MODULES |
-
Using a diagnostic scan tool, perform self-test on all modules.
-
Retrieve the continuous memory DTCs from all modules.
Is DTC B1317, B1676, P0563 ( PCM), U3003:17 or U3006:17 set in more than one module?
Yes |
DIAGNOSE the overcharging condition. REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
|
|
CI2 CHECK THE BATTERY VOLTAGE |
-
Turn off all interior/exterior lights and accessories.
-
Start and run the engine at approximately 2,000 rpm for 3 minutes while monitoring the battery voltage.
Does the battery voltage rise to 15.5 volts or higher?
Yes |
DIAGNOSE the overcharging condition. REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
|
|
CI3 RECHECK FOR DTC (DIAGNOSTIC TROUBLE CODE)
U3003:17 |
-
Using a diagnostic scan tool, clear the continuous memory DTCs.
-
Carry out the IPC self-test.
Is DTC U3003:17 present?
Yes |
Click here to access Guided Routine (IPC). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
|
No |
The system is operating correctly at this time. The DTC may have been set previously during battery charging or while jump starting the vehicle.
|
|
System Operation
System Diagram
Network Message Chart
Module Network Input Messages - IPC
Broadcast Message
Originating Module
Message Purpose
Adaptive cruise control stop mode
Cruise Control Module (C-CM)
Input used to control the adaptive cruise control warning chime...
Activation
WARNING:
Before beginning any service procedure in this section,
refer to Safety Warnings in section 100-00 General Information...
Other information:
WARNING:
Service of Compressed Natural Gas (CNG) or Liquefied Petroleum
Gas (LPG) vehicle systems is restricted to qualified personnel and
authorized workshops. The required qualifications vary by region. Always
observe local laws and legislative directives regarding CNG or LPG
vehicle service...
DTC Chart: Parking Aid Module (PAM)
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
PAM
DTC Chart
DTC
Description
Action
B129C:12
Left Front Side Sensor: Circuit Short To Battery
..